Medical Contact Center Nurse Manager Salary in Maryland

The Medical Contact Center Nurse Manager maintains nursing staff by recruiting, selecting, and training clinical staff. Plans and implements the overall nursing policies, procedures, and services for a contact center. Being a Medical Contact Center Nurse Manager may provide direct patient care and is responsible for evaluating patient health over the phone. Ensures that nurses are current in competencies, assessments, licensure, certifications, and other annual training. In addition, Medical Contact Center Nurse Manager may require an advanced degree. Typically reports to top management. Requires RN license. The Medical Contact Center Nurse Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Medical Contact Center Nurse Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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