Technical Support Services Operations Manager Salary in Maryland

The Technical Support Services Operations Manager oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Manages technical service-related operations for an organization. Being a Technical Support Services Operations Manager is responsible for designing and implementing improved process or operational policies. Ensures that physical inventory levels are monitored and replenished as needed. In addition, Technical Support Services Operations Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to top management. The Technical Support Services Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Technical Support Services Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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