How much does a Contact Center Planning and Monitoring Supervisor make in Michigan? The average Contact Center Planning and Monitoring Supervisor salary in Michigan is $81,980 as of March 26, 2024, but the range typically falls between $67,150 and $98,250. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Contact Center Planning and Monitoring Supervisor Salary | $53,648 | MI | March 26, 2024 |
25th Percentile Contact Center Planning and Monitoring Supervisor Salary | $67,150 | MI | March 26, 2024 |
50th Percentile Contact Center Planning and Monitoring Supervisor Salary | $81,980 | MI | March 26, 2024 |
75th Percentile Contact Center Planning and Monitoring Supervisor Salary | $98,250 | MI | March 26, 2024 |
90th Percentile Contact Center Planning and Monitoring Supervisor Salary | $113,063 | MI | March 26, 2024 |
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The Contact Center Planning and Monitoring Supervisor establishes standards governing customer interactions and implements monitoring programs. Oversees contact center quality assurance programs. Being a Contact Center Planning and Monitoring Supervisor typically requires a bachelor's degree. Designs training programs or process enhancements that correct quality issues. In addition, Contact Center Planning and Monitoring Supervisor typically reports to a head of a unit/department. The Contact Center Planning and Monitoring Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Contact Center Planning and Monitoring Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
4 - 7 years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Taylor, MI | Avg. Salary $83,551 | Date Updated March 26, 2024 |
Location Acme, MI | Avg. Salary $78,152 | Date Updated March 26, 2024 |
Location Ada, MI | Avg. Salary $80,561 | Date Updated March 26, 2024 |
Location Addison, MI | Avg. Salary $83,468 | Date Updated March 26, 2024 |
Location Adrian, MI | Avg. Salary $82,222 | Date Updated March 26, 2024 |
Location Afton, MI | Avg. Salary $77,156 | Date Updated March 26, 2024 |
Location Ahmeek, MI | Avg. Salary $78,983 | Date Updated March 26, 2024 |
Location Akron, MI | Avg. Salary $77,239 | Date Updated March 26, 2024 |
Location Alanson, MI | Avg. Salary $77,156 | Date Updated March 26, 2024 |
Location Alba, MI | Avg. Salary $77,156 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
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Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
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About Michigan Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th par....More
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