How much does a Customer Service Center Forecasting/Optimization Supervisor make in Michigan? The average Customer Service Center Forecasting/Optimization Supervisor salary in Michigan is $75,090 as of March 26, 2024, but the range typically falls between $64,390 and $87,890. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $54,648 | MI | March 26, 2024 |
25th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $64,390 | MI | March 26, 2024 |
50th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $75,090 | MI | March 26, 2024 |
75th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $87,890 | MI | March 26, 2024 |
90th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $99,544 | MI | March 26, 2024 |
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The Customer Service Center Forecasting/Optimization Supervisor is responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Leads contact center scheduling function daily activities. Being a Customer Service Center Forecasting/Optimization Supervisor provides recommendations for improving contact center scheduling and operations. Coordinates with management to forecast headcount needs and develop staffing plan. In addition, Customer Service Center Forecasting/Optimization Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Center Forecasting/Optimization Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Customer Service Center Forecasting/Optimization Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
4 - 7 years experience
Bachelor's Degree
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Taylor, MI | Avg. Salary $76,509 | Date Updated March 26, 2024 |
Location Acme, MI | Avg. Salary $71,566 | Date Updated March 26, 2024 |
Location Ada, MI | Avg. Salary $73,771 | Date Updated March 26, 2024 |
Location Addison, MI | Avg. Salary $76,433 | Date Updated March 26, 2024 |
Location Adrian, MI | Avg. Salary $75,292 | Date Updated March 26, 2024 |
Location Afton, MI | Avg. Salary $70,653 | Date Updated March 26, 2024 |
Location Ahmeek, MI | Avg. Salary $72,326 | Date Updated March 26, 2024 |
Location Akron, MI | Avg. Salary $70,729 | Date Updated March 26, 2024 |
Location Alanson, MI | Avg. Salary $70,653 | Date Updated March 26, 2024 |
Location Alba, MI | Avg. Salary $70,653 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Assistant | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
About Michigan Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th par....More
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