Contact Center Forecasting and Resourcing Analyst I Salary in Minnesota
Contact Center Forecasting and Resourcing Analyst I Salary in Minnesota
How much does a Contact Center Forecasting and Resourcing Analyst I make in Minnesota? The average Contact Center Forecasting and Resourcing Analyst I salary in Minnesota is $53,750 as of March 26, 2024, but the range typically falls between $46,960 and $63,100. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Contact Center Forecasting and Resourcing Analyst I Salary | $40,778 | MN | March 26, 2024 |
| 25th Percentile Contact Center Forecasting and Resourcing Analyst I Salary | $46,960 | MN | March 26, 2024 |
| 50th Percentile Contact Center Forecasting and Resourcing Analyst I Salary | $53,750 | MN | March 26, 2024 |
| 75th Percentile Contact Center Forecasting and Resourcing Analyst I Salary | $63,100 | MN | March 26, 2024 |
| 90th Percentile Contact Center Forecasting and Resourcing Analyst I Salary | $71,613 | MN | March 26, 2024 |
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Job Description
The Contact Center Forecasting and Resourcing Analyst I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Contact Center Forecasting and Resourcing Analyst I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Contact Center Forecasting and Resourcing Analyst I may require a bachelor's degree. Typically reports to a manager. Being a Contact Center Forecasting and Resourcing Analyst I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Contact Center Forecasting and Resourcing Analyst I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
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This Job:
Contact Center Forecasting and Resourcing Analyst I
0 - 2 years experience
Bachelor's Degree -
Up a level:
Call Center Scheduler II
2 - 4 years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Contact Center Forecasting and Resourcing Analyst I
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Lakeville, MN | Avg. Salary $55,370 | Date Updated March 26, 2024 |
| Location Minnetonka, MN | Avg. Salary $55,738 | Date Updated March 26, 2024 |
| Location Ada, MN | Avg. Salary $49,644 | Date Updated March 26, 2024 |
| Location Adams, MN | Avg. Salary $52,166 | Date Updated March 26, 2024 |
| Location Adolph, MN | Avg. Salary $50,747 | Date Updated March 26, 2024 |
| Location Adrian, MN | Avg. Salary $46,912 | Date Updated March 26, 2024 |
| Location Afton, MN | Avg. Salary $55,318 | Date Updated March 26, 2024 |
| Location Ah Gwah Ching, MN | Avg. Salary $50,432 | Date Updated March 26, 2024 |
| Location Aitkin, MN | Avg. Salary $50,800 | Date Updated March 26, 2024 |
| Location Akeley, MN | Avg. Salary $50,485 | Date Updated March 26, 2024 |
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Level of Education
- Contact Center Forecasting and Resourcing Analyst I Salaries with a High School Diploma or Technical Certificate
- Contact Center Forecasting and Resourcing Analyst I Salaries with an Associate's Degree
- Contact Center Forecasting and Resourcing Analyst I Salaries with a Bachelor's Degree
- Contact Center Forecasting and Resourcing Analyst I Salaries with a Master's Degree or MBA
- Contact Center Forecasting and Resourcing Analyst I Salaries with a JD, MD, PhD or Equivalent
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About Minnesota Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. ....More
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