Customer Service and Support Representative II Salary in Minnesota
Customer Service and Support Representative II Salary in Minnesota
How much does a Customer Service and Support Representative II make in Minnesota? The average Customer Service and Support Representative II salary in Minnesota is $45,550 as of March 26, 2024, but the range typically falls between $40,870 and $51,700. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service and Support Representative II Salary | $36,609 | MN | March 26, 2024 |
| 25th Percentile Customer Service and Support Representative II Salary | $40,870 | MN | March 26, 2024 |
| 50th Percentile Customer Service and Support Representative II Salary | $45,550 | MN | March 26, 2024 |
| 75th Percentile Customer Service and Support Representative II Salary | $51,700 | MN | March 26, 2024 |
| 90th Percentile Customer Service and Support Representative II Salary | $57,299 | MN | March 26, 2024 |
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Job Description
The Customer Service and Support Representative II resolves mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. Responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Being a Customer Service and Support Representative II may utilize a customer relationship application or database to record activities and research product information. Analyze a customer's service needs and refer to other service or technical departments for follow up as needed. In addition, Customer Service and Support Representative II requires a high school diploma or its equivalent. Typically reports to Customer Service Manager. Being a Customer Service and Support Representative II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Customer Service and Support Representative II typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Customer Care Representative I
0 - 1 years experience
High School Diploma or Technical Certificate -
This Job:
Customer Service and Support Representative II
1 - 3 years experience
High School Diploma or Technical Certificate -
Up a level:
Customer Care Representative III
3 - 5 years experience
High School Diploma or Technical Certificate
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Select a city to view specific salary and bonus information for Customer Service and Support Representative II
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Lakeville, MN | Avg. Salary $46,921 | Date Updated March 26, 2024 |
| Location Minnetonka, MN | Avg. Salary $47,233 | Date Updated March 26, 2024 |
| Location Ada, MN | Avg. Salary $42,069 | Date Updated March 26, 2024 |
| Location Adams, MN | Avg. Salary $44,206 | Date Updated March 26, 2024 |
| Location Adolph, MN | Avg. Salary $43,004 | Date Updated March 26, 2024 |
| Location Adrian, MN | Avg. Salary $39,754 | Date Updated March 26, 2024 |
| Location Afton, MN | Avg. Salary $46,877 | Date Updated March 26, 2024 |
| Location Ah Gwah Ching, MN | Avg. Salary $42,737 | Date Updated March 26, 2024 |
| Location Aitkin, MN | Avg. Salary $43,048 | Date Updated March 26, 2024 |
| Location Akeley, MN | Avg. Salary $42,781 | Date Updated March 26, 2024 |
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Level of Education
- Customer Service and Support Representative II Salaries with a High School Diploma or Technical Certificate
- Customer Service and Support Representative II Salaries with an Associate's Degree
- Customer Service and Support Representative II Salaries with a Bachelor's Degree
- Customer Service and Support Representative II Salaries with a Master's Degree or MBA
- Customer Service and Support Representative II Salaries with a JD, MD, PhD or Equivalent
Customer Service and Support Representative II Salary by Global Country
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- Minneapolis, MN Customer Service and Support Representative II
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About Minnesota Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. ....More
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