How much does a Customer Service Center Forecasting/Optimization Manager make in Minnesota? The average Customer Service Center Forecasting/Optimization Manager salary in Minnesota is $111,590 as of March 26, 2024, but the range typically falls between $92,690 and $125,990. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $75,483 | MN | March 26, 2024 |
25th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $92,690 | MN | March 26, 2024 |
50th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $111,590 | MN | March 26, 2024 |
75th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $125,990 | MN | March 26, 2024 |
90th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $139,100 | MN | March 26, 2024 |
Cross Country Workforce Solutions Group - Anaheim, CA
Director of Total Rewards and HR Operations
Concord Hospital Health System - Concord, NH
Tiburcio Vasquez Health Center - Hayward, CA
Customer Service & Support Manager
Clear Concepts Management - Petaluma, CA
The Customer Service Center Forecasting/Optimization Manager ensures that staff has the information needed to appropriately analyze, forecast and schedule work for the contact center. Manages the contact center scheduling staff, activities, and goals. Being a Customer Service Center Forecasting/Optimization Manager is responsible for the volume of work produced based on scheduling meets operational goals regarding resource and budget targets. Develops and oversees the scheduling systems, including process, policy, and operating structure. In addition, Customer Service Center Forecasting/Optimization Manager advanced analytical skills are typically required. Requires a bachelor's degree. Typically reports to the head of a unit/department. The Customer Service Center Forecasting/Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Service Center Forecasting/Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Lakeville, MN | Avg. Salary $114,886 | Date Updated March 26, 2024 |
Location Minnetonka, MN | Avg. Salary $115,649 | Date Updated March 26, 2024 |
Location Ada, MN | Avg. Salary $103,005 | Date Updated March 26, 2024 |
Location Adams, MN | Avg. Salary $108,237 | Date Updated March 26, 2024 |
Location Adolph, MN | Avg. Salary $105,294 | Date Updated March 26, 2024 |
Location Adrian, MN | Avg. Salary $97,337 | Date Updated March 26, 2024 |
Location Afton, MN | Avg. Salary $114,777 | Date Updated March 26, 2024 |
Location Ah Gwah Ching, MN | Avg. Salary $104,640 | Date Updated March 26, 2024 |
Location Aitkin, MN | Avg. Salary $105,403 | Date Updated March 26, 2024 |
Location Akeley, MN | Avg. Salary $104,749 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
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Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Assistant | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
About Minnesota Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. ....More
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