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How much does a Contact Center Forecasting and Resourcing Analyst I make in Missouri? The average Contact Center Forecasting and Resourcing Analyst I salary in Missouri is $50,210 as of April 24, 2024, but the range typically falls between $43,870 and $58,950. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Contact Center Forecasting and Resourcing Analyst I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Forecasting and Resourcing Analyst I Salary $38,098 MO April 24, 2024
25th Percentile Contact Center Forecasting and Resourcing Analyst I Salary $43,870 MO April 24, 2024
50th Percentile Contact Center Forecasting and Resourcing Analyst I Salary $50,210 MO April 24, 2024
75th Percentile Contact Center Forecasting and Resourcing Analyst I Salary $58,950 MO April 24, 2024
90th Percentile Contact Center Forecasting and Resourcing Analyst I Salary $66,907 MO April 24, 2024
25% $43,870 10% $38,098 90% $66,907 75% $58,950 $50,210 50%(Median) Didn’t find job title? Click
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Job Description

The Contact Center Forecasting and Resourcing Analyst I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Contact Center Forecasting and Resourcing Analyst I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Contact Center Forecasting and Resourcing Analyst I may require a bachelor's degree. Typically reports to a manager. Being a Contact Center Forecasting and Resourcing Analyst I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Contact Center Forecasting and Resourcing Analyst I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Career Path for this job

  1. This Job:

    Contact Center Forecasting and Resourcing Analyst I

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Scheduler II

    2 - 4 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Contact Center Forecasting and Resourcing Analyst I

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Location Avg. Salary Date Updated
Location Saint Peters, MO Avg. Salary $51,149 Date Updated April 24, 2024
Location Adrian, MO Avg. Salary $51,097 Date Updated April 24, 2024
Location Advance, MO Avg. Salary $51,149 Date Updated April 24, 2024
Location Agency, MO Avg. Salary $51,097 Date Updated April 24, 2024
Location Alba, MO Avg. Salary $46,935 Date Updated April 24, 2024
Location Albany, MO Avg. Salary $51,097 Date Updated April 24, 2024
Location Aldrich, MO Avg. Salary $46,935 Date Updated April 24, 2024
Location Alexandria, MO Avg. Salary $49,464 Date Updated April 24, 2024
Location Allendale, MO Avg. Salary $50,623 Date Updated April 24, 2024
Location Allenton, MO Avg. Salary $51,149 Date Updated April 24, 2024

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