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Contact Center Metrics Analyst I Salary in Montana

Contact Center Metrics Analyst I Salary in Montana

How much does a Contact Center Metrics Analyst I make in Montana? The average Contact Center Metrics Analyst I salary in Montana is $49,090 as of March 26, 2024, but the range typically falls between $42,890 and $57,690. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Contact Center Metrics Analyst I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Metrics Analyst I Salary $37,245 MT March 26, 2024
25th Percentile Contact Center Metrics Analyst I Salary $42,890 MT March 26, 2024
50th Percentile Contact Center Metrics Analyst I Salary $49,090 MT March 26, 2024
75th Percentile Contact Center Metrics Analyst I Salary $57,690 MT March 26, 2024
90th Percentile Contact Center Metrics Analyst I Salary $65,520 MT March 26, 2024
25% $42,890 10% $37,245 90% $65,520 75% $57,690 $49,090 50%(Median) Didn’t find job title? Click
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Job Description

The Contact Center Metrics Analyst I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Contact Center Metrics Analyst I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Contact Center Metrics Analyst I may require a bachelor's degree. Typically reports to a manager. Being a Contact Center Metrics Analyst I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Contact Center Metrics Analyst I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Metrics Analyst I in Montana

Career Path for this job

  1. This Job:

    Contact Center Metrics Analyst I

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Scheduler II

    2 - 4 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Contact Center Metrics Analyst I

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Location Avg. Salary Date Updated
Location Belgrade, MT Avg. Salary $44,864 Date Updated March 26, 2024
Location Absarokee, MT Avg. Salary $50,064 Date Updated March 26, 2024
Location Acton, MT Avg. Salary $50,485 Date Updated March 26, 2024
Location Alberton, MT Avg. Salary $44,864 Date Updated March 26, 2024
Location Alder, MT Avg. Salary $45,914 Date Updated March 26, 2024
Location Alzada, MT Avg. Salary $45,967 Date Updated March 26, 2024
Location Anaconda, MT Avg. Salary $44,864 Date Updated March 26, 2024
Location Angela, MT Avg. Salary $50,064 Date Updated March 26, 2024
Location Antelope, MT Avg. Salary $51,430 Date Updated March 26, 2024
Location Arlee, MT Avg. Salary $44,864 Date Updated March 26, 2024

View Salary Data for All Nearby Cities

Idaho

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North Dakota

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South Dakota

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Washington

Contact Center Metrics Analyst I Salaries in Spokane, Washington

About Montana    Montana (/mɒnˈtænə/ (listen)) is a landlocked state in the Northwestern United States. Montana has several nicknames, although none are official, incl....More

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