Inbound Outbound Call Center Sales Representative Experienced salary
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Inbound Outbound Call Center Sales Representative Experienced's Annual Base Salary
Job Title | Salary | Location | Date Updated |
Contact Center Representative I - Outbound | $37,725 | United States | |
Contact Center Representative I | $38,523 | United States | |
Contact Center Representative II | $44,135 | United States | |
Contact Center Representative III | $50,916 | United States | |
Contact Center Representative II - Outbound | $44,904 | United States | |
Contact Center Representative III - Outbound | $54,079 | United States | |
Contact Center Representative II - Inbound | $40,480 | United States | |
Contact Center Representative III - Inbound | $49,873 | United States | |
Contact Center Representative I - Inbound | $35,582 | United States | |
Outbound Contact Center Supervisor | $63,761 | United States |
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Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. View Contact Center Representative I - Outbound SalaryAlternate Job Titles:Call Center Representative I -Outbound, Sales Representative I - Outbound, Contact Center Representative I - Outbound
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Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. View Contact Center Representative I SalaryAlternate Job Titles:Call Center Sales Representative I, Entry Call Center Inside Sales Representative, Inbound/Outbound Sales Agent I, Telemarketing Representative I, Contact Center Representative I
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Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. View Contact Center Representative II SalaryAlternate Job Titles:Call Center Sales Representative II, Inbound/Outbound Sales Agent II, Intermediate Call Center Inside Sales Representative, Telemarketing Representative II, Contact Center Representative II
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Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience. View Contact Center Representative III SalaryAlternate Job Titles:Call Center Sales Representative III, Inbound/Outbound Sales Agent III, Senior Call Center Inside Sales Representative, Telemarketing Representative III, Contact Center Representative III
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Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. View Contact Center Representative II - Outbound SalaryAlternate Job Titles:Call Center Representative II - Outbound, Sales Representative II - Outbound, Contact Center Representative II - Outbound
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Initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience. View Contact Center Representative III - Outbound SalaryAlternate Job Titles:Call Center Representative III - Outbound, Sales Representative III - Outbound, Contact Center Representative III - Outbound
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Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. May redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. View Contact Center Representative II - Inbound SalaryAlternate Job Titles:Call Center Representative II - Inbound, Inbound Customer Resolution Specialist II, Inbound Customer Support and Service Agent II, Contact Center Representative II - Inbound
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Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. May redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience. View Contact Center Representative III - Inbound SalaryAlternate Job Titles:Call Center Representative III - Inbound, Inbound Customer Resolution Specialist III, Inbound Customer Support and Service Agent III, Contact Center Representative III - Inbound
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Answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. May redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. View Contact Center Representative I - Inbound SalaryAlternate Job Titles:Call Center Representative I - Inbound, Inbound Customer Resolution Specialist I, Inbound Customer Support and Service Agent I, Contact Center Representative I - Inbound
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Supervises outbound call center operations and agents that sell products or services to new and existing customers. Monitors metrics and targets for call volume, sales, and timeliness. Responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, upsell techniques, scripts, operational policies, and procedures. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. View Outbound Contact Center Supervisor SalaryAlternate Job Titles:Outbound Call Center Supervisor, Outbound Sales Supervisor, Outbound Contact Center Supervisor