Customer Care Team Leader Salary in North Carolina
Customer Care Team Leader Salary in North Carolina
How much does a Customer Care Team Leader make in North Carolina? The average Customer Care Team Leader salary in North Carolina is $60,500 as of April 24, 2024, but the range typically falls between $53,500 and $68,500. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Care Team Leader Salary | $47,127 | NC | April 24, 2024 |
| 25th Percentile Customer Care Team Leader Salary | $53,500 | NC | April 24, 2024 |
| 50th Percentile Customer Care Team Leader Salary | $60,500 | NC | April 24, 2024 |
| 75th Percentile Customer Care Team Leader Salary | $68,500 | NC | April 24, 2024 |
| 90th Percentile Customer Care Team Leader Salary | $75,784 | NC | April 24, 2024 |
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Job Description
The Customer Care Team Leader responds to and resolves escalated issues and/or unique or complex requests from customers. Acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers. Being a Customer Care Team Leader identifies system and workflow improvements to enhance the team's efficiency. Monitors daily workflow and ensures that correct procedures are followed. In addition, Customer Care Team Leader coaches and guides less experienced team members. May assist manager with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or its equivalent. Typically reports to head of a unit/department. Being a Customer Care Team Leader contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Customer Care Team Leader typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)
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UNC Health Care - Chapel Hill, NCJob Description. Description. This position qualifies for our UNC Hospitals RN Incentive Program. Incentives available include: up to $20,000 commitment in...- 4 Days Ago
Career Path for this job
-
Down a level:
Customer Care Representative IV
5 - 7 years experience
High School Diploma or Technical Certificate -
This Job:
Customer Care Team Leader
2 + years experience
Bachelor's Degree -
Up a level:
Customer Care Supervisor
3 + years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Customer Care Team Leader
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Aberdeen, NC | Avg. Salary $56,763 | Date Updated April 24, 2024 |
| Location Advance, NC | Avg. Salary $58,902 | Date Updated April 24, 2024 |
| Location Ahoskie, NC | Avg. Salary $58,902 | Date Updated April 24, 2024 |
| Location Alamance, NC | Avg. Salary $58,965 | Date Updated April 24, 2024 |
| Location Albemarle, NC | Avg. Salary $59,343 | Date Updated April 24, 2024 |
| Location Albertson, NC | Avg. Salary $56,952 | Date Updated April 24, 2024 |
| Location Alexander, NC | Avg. Salary $57,833 | Date Updated April 24, 2024 |
| Location Alexis, NC | Avg. Salary $60,979 | Date Updated April 24, 2024 |
| Location Alliance, NC | Avg. Salary $57,203 | Date Updated April 24, 2024 |
| Location Almond, NC | Avg. Salary $57,266 | Date Updated April 24, 2024 |
About North Carolina
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Customer Care Team Leader Salary by Global Country
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About North Carolina North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south....More
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