How much does a Customer Service/Retention Representative, Senior make in North Carolina? The average Customer Service/Retention Representative, Senior salary in North Carolina is $46,510 as of March 26, 2024, but the range typically falls between $40,280 and $54,150. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service/Retention Representative, Senior Salary | $34,608 | NC | March 26, 2024 |
25th Percentile Customer Service/Retention Representative, Senior Salary | $40,280 | NC | March 26, 2024 |
50th Percentile Customer Service/Retention Representative, Senior Salary | $46,510 | NC | March 26, 2024 |
75th Percentile Customer Service/Retention Representative, Senior Salary | $54,150 | NC | March 26, 2024 |
90th Percentile Customer Service/Retention Representative, Senior Salary | $61,106 | NC | March 26, 2024 |
Sr. Manager, Lifecycle Marketing
Classmates - Bellevue, WA
Customer Service Representative - Inbound Only (Alabama)
Principle Choice Solutions LLC - Birmingham, AL
Customer Service Representative (Spanish)
unWired Broadband - Fresno, CA
Licensed Customer Service Representative
Heidi Rowan Insurance Agency - Happy Valley, OR
The Customer Service/Retention Representative, Senior addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Being a Customer Service/Retention Representative, Senior requires a high school diploma or equivalent. Offers discounts or special deals as needed and within pre-established limits. In addition, Customer Service/Retention Representative, Senior typically reports to a supervisor or manager. Working as a Customer Service/Retention Representative, Senior typically requires 3-5 years of related experience. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. (Copyright 2024 Salary.com)
1 - 3 years experience
High School Diploma or Technical Certificate
3 - 5 years experience
High School Diploma or Technical Certificate
3 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Aberdeen, NC | Avg. Salary $43,692 | Date Updated March 26, 2024 |
Location Advance, NC | Avg. Salary $45,339 | Date Updated March 26, 2024 |
Location Ahoskie, NC | Avg. Salary $45,339 | Date Updated March 26, 2024 |
Location Alamance, NC | Avg. Salary $45,388 | Date Updated March 26, 2024 |
Location Albemarle, NC | Avg. Salary $45,678 | Date Updated March 26, 2024 |
Location Albertson, NC | Avg. Salary $43,838 | Date Updated March 26, 2024 |
Location Alexander, NC | Avg. Salary $44,516 | Date Updated March 26, 2024 |
Location Alexis, NC | Avg. Salary $46,938 | Date Updated March 26, 2024 |
Location Alliance, NC | Avg. Salary $44,031 | Date Updated March 26, 2024 |
Location Almond, NC | Avg. Salary $44,080 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Retention Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Retention Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
About North Carolina North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south....More
Recently searched related titles: Conflicts Analyst
Recently searched related titles: Automobile Service Station Manager, Digital Imaging Technician, Tv Technician
Jobs with a similar salary range to Customer Service/Retention Representative, Senior : Dental Management Trainee, Underground Cable Jointer
Salary estimation for Customer Service/Retention Representative, Senior at companies like : Worthington Medical Center, Clinicians Advocacy Group, Hyundai Elantra Ltd
Jobs with a similar salary range to Customer Service/Retention Representative, Senior : Panel Wireman, Ie Technician, Cable Tv Technician