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How much does a Help Desk Technician make in North Carolina? The average Help Desk Technician salary in North Carolina is $47,506 as of March 26, 2024, but the range typically falls between $42,906 and $52,706. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Help Desk Technician Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Help Desk Technician Salary $38,718 NC March 26, 2024
25th Percentile Help Desk Technician Salary $42,906 NC March 26, 2024
50th Percentile Help Desk Technician Salary $47,506 NC March 26, 2024
75th Percentile Help Desk Technician Salary $52,706 NC March 26, 2024
90th Percentile Help Desk Technician Salary $57,440 NC March 26, 2024
25% $42,906 10% $38,718 90% $57,440 75% $52,706 $47,506 50%(Median) Didn’t find job title? Click
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Job Description

The Help Desk Technician identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Technician documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Technician may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Job Openings for Help Desk Technician in North Carolina

Career Path for this job

  1. This Job:

    Help Desk Technician

    0 - 1 years experience
    Associate's Degree

  2. Up a level:

    Help Desk Technician II

    1 - 3 years experience
    Associate's Degree

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Select a city to view specific salary and bonus information for Help Desk Technician

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Location Avg. Salary Date Updated
Location Aberdeen, NC Avg. Salary $44,602 Date Updated March 26, 2024
Location Advance, NC Avg. Salary $46,283 Date Updated March 26, 2024
Location Ahoskie, NC Avg. Salary $46,283 Date Updated March 26, 2024
Location Alamance, NC Avg. Salary $46,333 Date Updated March 26, 2024
Location Albemarle, NC Avg. Salary $46,629 Date Updated March 26, 2024
Location Albertson, NC Avg. Salary $44,750 Date Updated March 26, 2024
Location Alexander, NC Avg. Salary $45,443 Date Updated March 26, 2024
Location Alexis, NC Avg. Salary $47,915 Date Updated March 26, 2024
Location Alliance, NC Avg. Salary $44,948 Date Updated March 26, 2024
Location Almond, NC Avg. Salary $44,998 Date Updated March 26, 2024

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