Inbound Customer Resolution Specialist II Salary in North Carolina
Inbound Customer Resolution Specialist II Salary in North Carolina
How much does an Inbound Customer Resolution Specialist II make in North Carolina? The average Inbound Customer Resolution Specialist II salary in North Carolina is $39,070 as of April 24, 2024, but the range typically falls between $34,530 and $45,260. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Inbound Customer Resolution Specialist II Salary | $30,397 | NC | April 24, 2024 |
| 25th Percentile Inbound Customer Resolution Specialist II Salary | $34,530 | NC | April 24, 2024 |
| 50th Percentile Inbound Customer Resolution Specialist II Salary | $39,070 | NC | April 24, 2024 |
| 75th Percentile Inbound Customer Resolution Specialist II Salary | $45,260 | NC | April 24, 2024 |
| 90th Percentile Inbound Customer Resolution Specialist II Salary | $50,896 | NC | April 24, 2024 |
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Job Description
The Inbound Customer Resolution Specialist II researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information by following standard scripts and procedures. Being an Inbound Customer Resolution Specialist II typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Inbound Customer Resolution Specialist II typically reports to a supervisor or manager. Being an Inbound Customer Resolution Specialist II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as an Inbound Customer Resolution Specialist II typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
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Compass Group - Charlotte, NCCUSTOMER RESOLUTION SPECIALIST (REMOTE)Click Here to Apply OnlineJob Description Salary: $21.00 - 24.00 hr. commensurate with experience Who is Foodbuy. We...- 4 Days Ago
Career Path for this job
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Down a level:
Call Center Representative I - Inbound
0 - 1 years experience
High School Diploma or Technical Certificate -
This Job:
Inbound Customer Resolution Specialist II
1 - 3 years experience
High School Diploma or Technical Certificate -
Up a level:
Call Center Representative III - Inbound
3 - 5 years experience
High School Diploma or Technical Certificate
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Select a city to view specific salary and bonus information for Inbound Customer Resolution Specialist II
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Aberdeen, NC | Avg. Salary $36,702 | Date Updated April 24, 2024 |
| Location Advance, NC | Avg. Salary $38,086 | Date Updated April 24, 2024 |
| Location Ahoskie, NC | Avg. Salary $38,086 | Date Updated April 24, 2024 |
| Location Alamance, NC | Avg. Salary $38,126 | Date Updated April 24, 2024 |
| Location Albemarle, NC | Avg. Salary $38,370 | Date Updated April 24, 2024 |
| Location Albertson, NC | Avg. Salary $36,824 | Date Updated April 24, 2024 |
| Location Alexander, NC | Avg. Salary $37,394 | Date Updated April 24, 2024 |
| Location Alexis, NC | Avg. Salary $39,428 | Date Updated April 24, 2024 |
| Location Alliance, NC | Avg. Salary $36,987 | Date Updated April 24, 2024 |
| Location Almond, NC | Avg. Salary $37,028 | Date Updated April 24, 2024 |
About North Carolina
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Level of Education
- Inbound Customer Resolution Specialist II Salaries with a High School Diploma or Technical Certificate
- Inbound Customer Resolution Specialist II Salaries with an Associate's Degree
- Inbound Customer Resolution Specialist II Salaries with a Bachelor's Degree
- Inbound Customer Resolution Specialist II Salaries with a Master's Degree or MBA
- Inbound Customer Resolution Specialist II Salaries with a JD, MD, PhD or Equivalent
Inbound Customer Resolution Specialist II Salary by Global Country
Most Popular Cities for Inbound Customer Resolution Specialist II Job
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About North Carolina North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south....More
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