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Contact Center Metrics Analyst I Salary in North Dakota

Contact Center Metrics Analyst I Salary in North Dakota

How much does a Contact Center Metrics Analyst I make in North Dakota? The average Contact Center Metrics Analyst I salary in North Dakota is $52,090 as of March 26, 2024, but the range typically falls between $45,490 and $61,090. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Contact Center Metrics Analyst I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Metrics Analyst I Salary $39,481 ND March 26, 2024
25th Percentile Contact Center Metrics Analyst I Salary $45,490 ND March 26, 2024
50th Percentile Contact Center Metrics Analyst I Salary $52,090 ND March 26, 2024
75th Percentile Contact Center Metrics Analyst I Salary $61,090 ND March 26, 2024
90th Percentile Contact Center Metrics Analyst I Salary $69,284 ND March 26, 2024
25% $45,490 10% $39,481 90% $69,284 75% $61,090 $52,090 50%(Median) Didn’t find job title? Click
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Job Description

The Contact Center Metrics Analyst I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Contact Center Metrics Analyst I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Contact Center Metrics Analyst I may require a bachelor's degree. Typically reports to a manager. Being a Contact Center Metrics Analyst I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Contact Center Metrics Analyst I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Metrics Analyst I in North Dakota

Career Path for this job

  1. This Job:

    Contact Center Metrics Analyst I

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Scheduler II

    2 - 4 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Contact Center Metrics Analyst I

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Location Avg. Salary Date Updated
Location Mandan, ND Avg. Salary $52,218 Date Updated March 26, 2024
Location West Fargo, ND Avg. Salary $50,432 Date Updated March 26, 2024
Location Abercrombie, ND Avg. Salary $49,644 Date Updated March 26, 2024
Location Absaraka, ND Avg. Salary $49,644 Date Updated March 26, 2024
Location Adams, ND Avg. Salary $48,593 Date Updated March 26, 2024
Location Agate, ND Avg. Salary $50,012 Date Updated March 26, 2024
Location Alamo, ND Avg. Salary $51,430 Date Updated March 26, 2024
Location Alexander, ND Avg. Salary $51,430 Date Updated March 26, 2024
Location Almont, ND Avg. Salary $51,430 Date Updated March 26, 2024
Location Alsen, ND Avg. Salary $48,593 Date Updated March 26, 2024

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About North Dakota    North Dakota is a Midwestern state of the United States. It borders Canada and lies at the center of the North American continent. The geographic cent....More

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