How much does a Customer Service Center Forecasting/Optimization Manager make in Nebraska? The average Customer Service Center Forecasting/Optimization Manager salary in Nebraska is $102,990 as of April 24, 2024, but the range typically falls between $85,590 and $116,290. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $69,748 | NE | April 24, 2024 |
25th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $85,590 | NE | April 24, 2024 |
50th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $102,990 | NE | April 24, 2024 |
75th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $116,290 | NE | April 24, 2024 |
90th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $128,399 | NE | April 24, 2024 |
The Customer Service Center Forecasting/Optimization Manager ensures that staff has the information needed to appropriately analyze, forecast and schedule work for the contact center. Manages the contact center scheduling staff, activities, and goals. Being a Customer Service Center Forecasting/Optimization Manager is responsible for the volume of work produced based on scheduling meets operational goals regarding resource and budget targets. Develops and oversees the scheduling systems, including process, policy, and operating structure. In addition, Customer Service Center Forecasting/Optimization Manager advanced analytical skills are typically required. Requires a bachelor's degree. Typically reports to the head of a unit/department. The Customer Service Center Forecasting/Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Service Center Forecasting/Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Abie, NE | Avg. Salary $100,542 | Date Updated April 24, 2024 |
Location Adams, NE | Avg. Salary $100,542 | Date Updated April 24, 2024 |
Location Ainsworth, NE | Avg. Salary $90,379 | Date Updated April 24, 2024 |
Location Albion, NE | Avg. Salary $100,542 | Date Updated April 24, 2024 |
Location Alda, NE | Avg. Salary $100,542 | Date Updated April 24, 2024 |
Location Alexandria, NE | Avg. Salary $100,542 | Date Updated April 24, 2024 |
Location Allen, NE | Avg. Salary $96,280 | Date Updated April 24, 2024 |
Location Alliance, NE | Avg. Salary $100,980 | Date Updated April 24, 2024 |
Location Alma, NE | Avg. Salary $100,542 | Date Updated April 24, 2024 |
Location Alvo, NE | Avg. Salary $101,198 | Date Updated April 24, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Assistant | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
About Nebraska The state is bordered by South Dakota to the north; Iowa to the east and Missouri to the southeast, across the Missouri River; Kansas to the south; Co....More
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Salary estimation for Customer Service Center Forecasting/Optimization Manager at companies like : Government City of Osseo, Investors Bank Na, MICHI HOLDINGS Corp