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Call Center Agent Quality Monitoring Analyst Salary in New Jersey

Call Center Agent Quality Monitoring Analyst Salary in New Jersey

How much does a Call Center Agent Quality Monitoring Analyst make in New Jersey? The average Call Center Agent Quality Monitoring Analyst salary in New Jersey is $55,800 as of March 26, 2024, but the range typically falls between $47,700 and $63,900. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Call Center Agent Quality Monitoring Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Agent Quality Monitoring Analyst Salary $40,325 NJ March 26, 2024
25th Percentile Call Center Agent Quality Monitoring Analyst Salary $47,700 NJ March 26, 2024
50th Percentile Call Center Agent Quality Monitoring Analyst Salary $55,800 NJ March 26, 2024
75th Percentile Call Center Agent Quality Monitoring Analyst Salary $63,900 NJ March 26, 2024
90th Percentile Call Center Agent Quality Monitoring Analyst Salary $71,275 NJ March 26, 2024
25% $47,700 10% $40,325 90% $71,275 75% $63,900 $55,800 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Agent Quality Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Call Center Agent Quality Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Call Center Agent Quality Monitoring Analyst in New Jersey

Career Path for this job

  1. This Job:

    Call Center Agent Quality Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Call Center Agent Quality Monitoring Analyst

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Location Avg. Salary Date Updated
Location Bayonne, NJ Avg. Salary $57,514 Date Updated March 26, 2024
Location Bergenfield, NJ Avg. Salary $58,532 Date Updated March 26, 2024
Location Bloomfield, NJ Avg. Salary $58,583 Date Updated March 26, 2024
Location East Brunswick, NJ Avg. Salary $57,463 Date Updated March 26, 2024
Location Hoboken, NJ Avg. Salary $59,448 Date Updated March 26, 2024
Location Irvington, NJ Avg. Salary $57,514 Date Updated March 26, 2024
Location Lakewood, NJ Avg. Salary $56,649 Date Updated March 26, 2024
Location Middlesex, NJ Avg. Salary $57,107 Date Updated March 26, 2024
Location Passaic, NJ Avg. Salary $58,583 Date Updated March 26, 2024
Location Union, NJ Avg. Salary $57,514 Date Updated March 26, 2024

View Salary Data for All Nearby Cities

Delaware

Call Center Agent Quality Monitoring Analyst Salaries in Wilmington, Delaware

Pennsylvania

Call Center Agent Quality Monitoring Analyst Salaries in Allentown, Pennsylvania
Call Center Agent Quality Monitoring Analyst Salaries in Philadelphia, Pennsylvania

About New Jersey    New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newa....More

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