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How much does a Customer Service Center Scheduler I make in New Jersey? The average Customer Service Center Scheduler I salary in New Jersey is $57,593 as of March 26, 2024, but the range typically falls between $50,323 and $67,613. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Service Center Scheduler I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Center Scheduler I Salary $43,704 NJ March 26, 2024
25th Percentile Customer Service Center Scheduler I Salary $50,323 NJ March 26, 2024
50th Percentile Customer Service Center Scheduler I Salary $57,593 NJ March 26, 2024
75th Percentile Customer Service Center Scheduler I Salary $67,613 NJ March 26, 2024
90th Percentile Customer Service Center Scheduler I Salary $76,736 NJ March 26, 2024
25% $50,323 10% $43,704 90% $76,736 75% $67,613 $57,593 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Center Scheduler I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Customer Service Center Scheduler I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Customer Service Center Scheduler I may require a bachelor's degree. Typically reports to a manager. Being a Customer Service Center Scheduler I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Customer Service Center Scheduler I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Center Scheduler I in New Jersey

Career Path for this job

  1. This Job:

    Customer Service Center Scheduler I

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Scheduler II

    2 - 4 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Customer Service Center Scheduler I

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Location Avg. Salary Date Updated
Location Bayonne, NJ Avg. Salary $59,363 Date Updated March 26, 2024
Location Bergenfield, NJ Avg. Salary $60,413 Date Updated March 26, 2024
Location Bloomfield, NJ Avg. Salary $60,466 Date Updated March 26, 2024
Location East Brunswick, NJ Avg. Salary $59,310 Date Updated March 26, 2024
Location Hoboken, NJ Avg. Salary $61,359 Date Updated March 26, 2024
Location Irvington, NJ Avg. Salary $59,363 Date Updated March 26, 2024
Location Lakewood, NJ Avg. Salary $58,470 Date Updated March 26, 2024
Location Middlesex, NJ Avg. Salary $58,942 Date Updated March 26, 2024
Location Passaic, NJ Avg. Salary $60,466 Date Updated March 26, 2024
Location Union, NJ Avg. Salary $59,363 Date Updated March 26, 2024

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