How much does an Inbound Customer Support and Service Agent II make in New Jersey? The average Inbound Customer Support and Service Agent II salary in New Jersey is $44,490 as of March 26, 2024, but the range typically falls between $39,390 and $51,590. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Inbound Customer Support and Service Agent II Salary | $34,747 | NJ | March 26, 2024 |
25th Percentile Inbound Customer Support and Service Agent II Salary | $39,390 | NJ | March 26, 2024 |
50th Percentile Inbound Customer Support and Service Agent II Salary | $44,490 | NJ | March 26, 2024 |
75th Percentile Inbound Customer Support and Service Agent II Salary | $51,590 | NJ | March 26, 2024 |
90th Percentile Inbound Customer Support and Service Agent II Salary | $58,054 | NJ | March 26, 2024 |
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The Inbound Customer Support and Service Agent II performs call logging and routine tasks to fulfill caller requests. Answers incoming customer calls inquiring about products with a focus on selling products or services. Being an Inbound Customer Support and Service Agent II enters orders and assists the customer with the purchase by suggesting appropriate products. Answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. In addition, Inbound Customer Support and Service Agent II may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being an Inbound Customer Support and Service Agent II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as an Inbound Customer Support and Service Agent II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2024 Salary.com)
0 - 1 years experience
High School Diploma or Technical Certificate
1 - 3 years experience
High School Diploma or Technical Certificate
3 - 5 years experience
High School Diploma or Technical Certificate
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Bayonne, NJ | Avg. Salary $45,859 | Date Updated March 26, 2024 |
Location Bergenfield, NJ | Avg. Salary $46,671 | Date Updated March 26, 2024 |
Location Bloomfield, NJ | Avg. Salary $46,711 | Date Updated March 26, 2024 |
Location East Brunswick, NJ | Avg. Salary $45,818 | Date Updated March 26, 2024 |
Location Hoboken, NJ | Avg. Salary $47,401 | Date Updated March 26, 2024 |
Location Irvington, NJ | Avg. Salary $45,859 | Date Updated March 26, 2024 |
Location Lakewood, NJ | Avg. Salary $45,169 | Date Updated March 26, 2024 |
Location Middlesex, NJ | Avg. Salary $45,534 | Date Updated March 26, 2024 |
Location Passaic, NJ | Avg. Salary $46,711 | Date Updated March 26, 2024 |
Location Union, NJ | Avg. Salary $45,859 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Outbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Inbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
About New Jersey New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newa....More
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