It End User Support Senior Specialist salary
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It End User Support Senior Specialist salaries, It End User Support Senior Specialist benefits packages, It End User Support Senior Specialist bonuses, It End User Support Senior Specialist job descriptions, It End User Support Senior Specialist statistics and It End User Support Senior Specialist job openings. Please select a specific It End User Support Senior Specialist job from the list below for additional information or search It End User Support Senior Specialist salaries.
It End User Support Senior Specialist's Annual Base Salary
Job Title | Salary | Location | Date Updated |
User Liaison | $76,302 | United States | |
EHR User Support Specialist | $81,138 | United States | |
Decision Support Project Specialist | $102,717 | United States | |
Help Desk Support Specialist III | $67,269 | United States | |
Help Desk Support Specialist II | $57,819 | United States | |
IT Vendor Relationship Senior Manager | $186,413 | United States | |
Help Desk Support Specialist I | $49,305 | United States | |
IT Procurement Specialist II | $75,217 | United States | |
LAN Support III | $108,194 | United States | |
IT Systems Analysis Senior Manager | $167,342 | United States |
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Serves as a liaison between systems personnel and end users, such as a client or business unit. Provides systems analysis to ensure the needs of the user are met. May assist in system implementation or training. May require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. Typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. View User Liaison SalaryAlternate Job Titles:Applications Support Analyst, Information Technology User Support Clerk, IT User Support, User Liaison
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Provides technical support to EHR(electronic health record) system users via phone, remote access, and/or in-person visits. Identifies, researches and resolves technical problems and refers unresolved issues to engineering/development staff as needed. Identifies gaps in user knowledge and provides system training as appropriate. Requires a bachelor's degree in a related area. Typically reports to a supervisor or manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2 -4 years of related experience. View EHR User Support Specialist SalaryAlternate Job Titles:EPIC User Help Desk Specialist, EHR User Support Specialist
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Provides technical guidance and solutions to user groups working with decision support software and data tools. Analyzes user requirements and evaluates functionality and configuration options available for existing and new software. Delivers user training and coaching to facilitate problem solving and decision making using hardware, software, datamarts, and data warehouses. Plans, coordinates and monitors projects to prepare, test, and deploy decision support tools, reports, dashboards and models to users. Troubleshoots and resolves problems. May have specialized knowledge of a particular software product tool or module that is utilized. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. A specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. Typically requires 7+ years of related experience. View Decision Support Project Specialist SalaryAlternate Job Titles:Decision Support User Group Project Specialist, Information Center/Decision Support Consultant - Senior, Decision Support Project Specialist
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Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience. View Help Desk Support Specialist III SalaryAlternate Job Titles:Help Desk Senior Technician, Help Desk Technician III, Help Desk Tier 3 Specialist, Help Desk User Support III, Help Desk Support Specialist III
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Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. View Help Desk Support Specialist II SalaryAlternate Job Titles:Help Desk Technician II, Help Desk Tier 2 Specialist, Help Desk User Support II, Help Desk Support Specialist II
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Designs and implements the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Selects providers and oversees procurement of IT products and services to monitor and maintain operational costs and budgets. Administers the request for proposals process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Works closely with managers and teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree in a technical discipline. Typically reports to top management. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. View IT Vendor Relationship Senior Manager SalaryAlternate Job Titles:IT Vendor Management Senior Manager, IT Vendor Relationship Senior Manager
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Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. View Help Desk Support Specialist I SalaryAlternate Job Titles:Help Desk Technician, Help Desk Technician I, Help Desk Tier 1 Specialist, Help Desk User Support I, Help Desk Support Specialist ICategories : IT - All , Customer Services , Entry Level , IT - Computers, Hardware , IT - Computers, Software
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Administers and coordinates activities and processes in the IT procurement function. Prepares RFI's and RFP's based on stakeholder and company requirements. Conducts sourcing activities to evaluate supplier pricing and offerings. Reviews contracts, terms, and service level agreements. Inputs and tracks procurement data. Facilitates the planning and coordination of equipment delivery, installations, upgrades, and changes. Typically requires a bachelor's degree or equivalent. Typically reports to a supervisor or manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2 -4 years of related experience. View IT Procurement Specialist II SalaryAlternate Job Titles:IT Acquisitions Administrator II, IT Procurement Administrator II, IT Purchasing Specialist II, IT Procurement Specialist II
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Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Recommends and schedules repairs. Provides end users support for all LAN- based applications. Installs and configures workstations. May require a bachelor's degree. Typically reports to a project leader or manager. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4-7 years of related experience. View LAN Support III SalaryAlternate Job Titles:LAN Application User Support III, LAN Monitoring and Maintenance Support III, Network Administrator - Senior, Senior LAN Support, LAN Support III
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Manages the analysis, designing, and troubleshooting of an organization's information technology systems and processes to enhance efficiency, productivity, and effectiveness. Implements policies and procedures to evaluate and design new IT systems or enhance existing systems to integrate with current and future needs. Designs models and utilizes analysis and solution development methods, including process maps, flow charts, and diagrams. Manages projects by defining project scopes and timelines, budgeting costs, managing vendors, and allocating resources. Collaborates and consults with users to understand operating procedures, problem areas, plans, and requirements to develop effective IT solutions. Requires a bachelor's degree. Typically reports to a director. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. View IT Systems Analysis Senior Manager SalaryAlternate Job Titles:Systems Integration Senior Manager, Systems Specifications Senior Manager, IT Systems Analysis Senior Manager