Secretarial Support Specialist Ii salary
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Secretarial Support Specialist Ii salaries, Secretarial Support Specialist Ii benefits packages, Secretarial Support Specialist Ii bonuses, Secretarial Support Specialist Ii job descriptions, Secretarial Support Specialist Ii statistics and Secretarial Support Specialist Ii job openings. Please select a specific Secretarial Support Specialist Ii job from the list below for additional information or search Secretarial Support Specialist Ii salaries.
Secretarial Support Specialist Ii's Annual Base Salary
Job Title | Salary | Location | Date Updated |
Technical Customer Support Specialist II | $72,540 | United States | |
Inside Sales Support Specialist II | $52,259 | United States | |
Help Desk Support Specialist II | $57,819 | United States | |
Technical Customer Support Representative II | $47,708 | United States | |
Technical Customer Support Specialist IV | $108,795 | United States | |
Technical Customer Support Specialist I | $61,621 | United States | |
Technical Sales Support Specialist II | $87,096 | United States | |
Sales Support Representative II | $73,275 | United States | |
Decision Support Project Specialist | $102,717 | United States | |
Technical Customer Support Specialist III | $87,801 | United States |
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Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Records client interactions, including inquiries, complaints, comments, and actions taken. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience. View Technical Customer Support Specialist II SalaryAlternate Job Titles:Technical Client Support Specialist II, Technical Customer Support Specialist II
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Assists with remote sales development calls and processes for a territory or portfolio of customers. Coordinates with field sales team members to understand customers' unique needs and potential sales opportunities. Initiates customer calls to promote new and existing products and services, offer special discounts and promotions, or provide essential account management services. Provides product information to meet customers' needs, support upselling, and achieve sales targets. Completes routine support tasks to process renewals or sales. Typically requires a high school diploma. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. View Inside Sales Support Specialist II SalaryAlternate Job Titles:Inside Sales Development Assistant II, Inside Sales Support Assistant II, Telesales Support Assistant II, Inside Sales Support Specialist II
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Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. View Help Desk Support Specialist II SalaryAlternate Job Titles:Help Desk Technician II, Help Desk Tier 2 Specialist, Help Desk User Support II, Help Desk Support Specialist II
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Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents support interactions, including details of inquiries, complaints, comments, and actions taken. Possesses a strong understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. View Technical Customer Support Representative II SalaryAlternate Job Titles:Technical Client Support Representative II, Technical Customer Support Representative - Tier 2, Technical Customer Support Representative IICategory : Customer Services
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Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Records client interactions, including inquiries, complaints, comments, and actions taken. May train or guide lower-level specialists or representatives. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Typically requires 7+ years of related experience. View Technical Customer Support Specialist IV SalaryAlternate Job Titles:Technical Client Support Specialist IV, Technical Customer Support Specialist IV
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Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Records client interactions, including inquiries, complaints, comments, and actions taken. Escalates more complex inquiries to a higher level team. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience. View Technical Customer Support Specialist I SalaryAlternate Job Titles:Technical Client Support Specialist I, Technical Customer Support Specialist I
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Provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. View Technical Sales Support Specialist II SalaryAlternate Job Titles:Intermediate Technical Sales Support, Technical Sales Advisor II, Technical Sales Support Specialist IICategory : Sales
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Provides administrative and logistical support to the sales team. Duties may include order processing/entry, record keeping, response to customer inquiries and RFP. Generates reports on sales targets, activity, and other related metrics. Coordinates customer and prospect meetings and events. Prepares presentation materials and exhibits. Trains and supports the sales team on systems, processes, and procedures. Typically requires a bachelor's degree or equivalent. Typically reports to a supervisor or team leader. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience. View Sales Support Representative II SalaryAlternate Job Titles:Sales Administration & Support Analyst II, Sales Order Support Specialist II, Sales Support Services Specialist II, Sales Support Representative II
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Provides technical guidance and solutions to user groups working with decision support software and data tools. Analyzes user requirements and evaluates functionality and configuration options available for existing and new software. Delivers user training and coaching to facilitate problem solving and decision making using hardware, software, datamarts, and data warehouses. Plans, coordinates and monitors projects to prepare, test, and deploy decision support tools, reports, dashboards and models to users. Troubleshoots and resolves problems. May have specialized knowledge of a particular software product tool or module that is utilized. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. A specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. Typically requires 7+ years of related experience. View Decision Support Project Specialist SalaryAlternate Job Titles:Decision Support User Group Project Specialist, Information Center/Decision Support Consultant - Senior, Decision Support Project Specialist
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Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Records client interactions, including inquiries, complaints, comments, and actions taken. May train or guide lower-level specialists or representatives. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4-7 years of related experience. View Technical Customer Support Specialist III SalaryAlternate Job Titles:Technical Client Support Specialist III, Technical Customer Support Specialist III