How much does a Client Service Specialist II make in New York? The average Client Service Specialist II salary in New York is $67,783 as of March 26, 2024, but the range typically falls between $59,578 and $77,394. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Client Service Specialist II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Client Service Specialist II Salary $52,108 NY March 26, 2024
25th Percentile Client Service Specialist II Salary $59,578 NY March 26, 2024
50th Percentile Client Service Specialist II Salary $67,783 NY March 26, 2024
75th Percentile Client Service Specialist II Salary $77,394 NY March 26, 2024
90th Percentile Client Service Specialist II Salary $86,145 NY March 26, 2024
25% $59,578 10% $52,108 90% $86,145 75% $77,394 $67,783 50%(Median) Didn’t find job title? Click
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What skills does a Client Service Specialist II need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Financial Services: A services provided by the finance industry, which encompasses a broad range of businesses that manage money. These services involve banking, brokerage, mortgages, credit cards, payment services, real estate, investment funds, taxes and accounting.

3.

Material Handling: Material handling involves short-distance movement within the confines of a building or between a building and a transportation vehicle. It uses a wide range of manual, semi-automated, and automated equipment and includes consideration of the protection, storage, and control of materials throughout their manufacturing, warehousing, distribution, consumption, and disposal. Material handling can be used to create time and place utility through the handling, storage, and control of material, as distinct from manufacturing, which creates form utility by changing the shape, form, and makeup of material.

Customer Service 11.39%
Financial Services 0.95%
Material Handling 2.1%
Others 85.56%

Job Description for Client Service Specialist II

Client Service Specialist II responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Being a Client Service Specialist II analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Additionally, Client Service Specialist II uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Client Service Specialist II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Client Service Specialist II typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Client Service Specialist II in New York

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Location Avg. Salary Date Updated
Location Brentwood, NY Avg. Salary $69,627 Date Updated March 26, 2024
Location Clay, NY Avg. Salary $63,205 Date Updated March 26, 2024
Location Henrietta, NY Avg. Salary $62,569 Date Updated March 26, 2024
Location Huntington, NY Avg. Salary $72,488 Date Updated March 26, 2024
Location Levittown, NY Avg. Salary $69,754 Date Updated March 26, 2024
Location Nassau, NY Avg. Salary $69,754 Date Updated March 26, 2024
Location New Suffolk, NY Avg. Salary $68,800 Date Updated March 26, 2024
Location Accord, NY Avg. Salary $67,910 Date Updated March 26, 2024
Location Acra, NY Avg. Salary $64,604 Date Updated March 26, 2024
Location Adams, NY Avg. Salary $62,887 Date Updated March 26, 2024

Career Path for Client Service Specialist II

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Client Service Specialist II, the upper level is Client Service Specialist III and then progresses to Client Service Specialist IV.

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Client Service Specialist II Salary in New York
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