Contact Center Forecasting and Resourcing Analyst I Salary in New York
Contact Center Forecasting and Resourcing Analyst I Salary in New York
How much does a Contact Center Forecasting and Resourcing Analyst I make in New York? The average Contact Center Forecasting and Resourcing Analyst I salary in New York is $56,010 as of March 26, 2024, but the range typically falls between $48,930 and $65,750. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Contact Center Forecasting and Resourcing Analyst I Salary | $42,484 | NY | March 26, 2024 |
| 25th Percentile Contact Center Forecasting and Resourcing Analyst I Salary | $48,930 | NY | March 26, 2024 |
| 50th Percentile Contact Center Forecasting and Resourcing Analyst I Salary | $56,010 | NY | March 26, 2024 |
| 75th Percentile Contact Center Forecasting and Resourcing Analyst I Salary | $65,750 | NY | March 26, 2024 |
| 90th Percentile Contact Center Forecasting and Resourcing Analyst I Salary | $74,618 | NY | March 26, 2024 |
C4PS-2510 Tier I Help Desk Analyst - MAY 2024
C4 Planning Solutions, LLC - Camp Pendleton North, CA
Call the Car - Diamond Bar, CA
Fresno Metropolitan Flood Control District - Fresno, CA
Demand Planning/Forecast Analyst - Oxnard, California
SCOSCHE INDUSTRIES INC - Oxnard, CA
- View Average Salary for United States
-
Select State
-
Select City in NY
-
Choose Similar Job
-
Pick Related Category
- View Cost of Living in New York
Job Description
The Contact Center Forecasting and Resourcing Analyst I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Contact Center Forecasting and Resourcing Analyst I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Contact Center Forecasting and Resourcing Analyst I may require a bachelor's degree. Typically reports to a manager. Being a Contact Center Forecasting and Resourcing Analyst I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Contact Center Forecasting and Resourcing Analyst I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Search Job Openings
Career Path for this job
-
This Job:
Contact Center Forecasting and Resourcing Analyst I
0 - 2 years experience
Bachelor's Degree -
Up a level:
Call Center Scheduler II
2 - 4 years experience
Bachelor's Degree
Are you an HR manager or compensation specialist?
Salary.com's CompAnalyst platform offers:
- Detailed skills and competency reports for specific positions
- Job and employee pricing reports
- Compensation data tools, salary structures, surveys and benchmarks.
Select a city to view specific salary and bonus information for Contact Center Forecasting and Resourcing Analyst I
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Brentwood, NY | Avg. Salary $57,524 | Date Updated March 26, 2024 |
| Location Clay, NY | Avg. Salary $52,218 | Date Updated March 26, 2024 |
| Location Henrietta, NY | Avg. Salary $51,693 | Date Updated March 26, 2024 |
| Location Huntington, NY | Avg. Salary $59,888 | Date Updated March 26, 2024 |
| Location Levittown, NY | Avg. Salary $57,629 | Date Updated March 26, 2024 |
| Location Nassau, NY | Avg. Salary $57,629 | Date Updated March 26, 2024 |
| Location New Suffolk, NY | Avg. Salary $56,841 | Date Updated March 26, 2024 |
| Location Accord, NY | Avg. Salary $56,106 | Date Updated March 26, 2024 |
| Location Acra, NY | Avg. Salary $53,374 | Date Updated March 26, 2024 |
| Location Adams, NY | Avg. Salary $51,956 | Date Updated March 26, 2024 |
About New York
Similar Jobs
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
| Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
| Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Scheduler III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
| Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
View Salary Data for All Nearby Cities
Connecticut
Massachusetts
New Jersey
Pennsylvania
Vermont
Level of Education
- Contact Center Forecasting and Resourcing Analyst I Salaries with a High School Diploma or Technical Certificate
- Contact Center Forecasting and Resourcing Analyst I Salaries with an Associate's Degree
- Contact Center Forecasting and Resourcing Analyst I Salaries with a Bachelor's Degree
- Contact Center Forecasting and Resourcing Analyst I Salaries with a Master's Degree or MBA
- Contact Center Forecasting and Resourcing Analyst I Salaries with a JD, MD, PhD or Equivalent
Most Popular Cities for Contact Center Forecasting and Resourcing Analyst I Job
- Paramus, NJ Contact Center Forecasting and Resourcing Analyst I
- Long Beach, CA Contact Center Forecasting and Resourcing Analyst I
- Riverside, CA Contact Center Forecasting and Resourcing Analyst I
- Boston, MA Contact Center Forecasting and Resourcing Analyst I
- San Diego, CA Contact Center Forecasting and Resourcing Analyst I
- Nashville, TN Contact Center Forecasting and Resourcing Analyst I
- Dallas, TX Contact Center Forecasting and Resourcing Analyst I
- Phoenix, AZ Contact Center Forecasting and Resourcing Analyst I
- Raleigh, NC Contact Center Forecasting and Resourcing Analyst I
- Kansas City, MO Contact Center Forecasting and Resourcing Analyst I
Browse All Customer Services Jobs by Salary Level
Browse Related Industries
Browse Related Job Categories With Contact Center Forecasting and Resourcing Analyst I
About New York New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York cov....More
Recently searched related titles: Airfield Operations Specialist, Union Benefits Representative, Human Resources Payroll And Benefits Specialist
Jobs with a similar salary range to Contact Center Forecasting and Resourcing Analyst I : Travel Recruiter
Salary estimation for Contact Center Forecasting and Resourcing Analyst I at companies like : Kalamazoo Holdings Inc, Goldwind Australia Pty Ltd, University Pointe Surgical Hospital
Jobs with a similar salary range to Contact Center Forecasting and Resourcing Analyst I : Eap Worklife Consultant, Theology Teacher, Staffing Scheduler