Customer Service Center Scheduler I Salary in New York
Customer Service Center Scheduler I Salary in New York
How much does a Customer Service Center Scheduler I make in New York? The average Customer Service Center Scheduler I salary in New York is $56,023 as of March 26, 2024, but the range typically falls between $48,943 and $65,763. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service Center Scheduler I Salary | $42,497 | NY | March 26, 2024 |
| 25th Percentile Customer Service Center Scheduler I Salary | $48,943 | NY | March 26, 2024 |
| 50th Percentile Customer Service Center Scheduler I Salary | $56,023 | NY | March 26, 2024 |
| 75th Percentile Customer Service Center Scheduler I Salary | $65,763 | NY | March 26, 2024 |
| 90th Percentile Customer Service Center Scheduler I Salary | $74,631 | NY | March 26, 2024 |
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Job Description
The Customer Service Center Scheduler I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Customer Service Center Scheduler I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Customer Service Center Scheduler I may require a bachelor's degree. Typically reports to a manager. Being a Customer Service Center Scheduler I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Customer Service Center Scheduler I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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This Job:
Customer Service Center Scheduler I
0 - 2 years experience
Bachelor's Degree -
Up a level:
Call Center Scheduler II
2 - 4 years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Customer Service Center Scheduler I
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Brentwood, NY | Avg. Salary $57,524 | Date Updated March 26, 2024 |
| Location Clay, NY | Avg. Salary $52,218 | Date Updated March 26, 2024 |
| Location Henrietta, NY | Avg. Salary $51,693 | Date Updated March 26, 2024 |
| Location Huntington, NY | Avg. Salary $59,888 | Date Updated March 26, 2024 |
| Location Levittown, NY | Avg. Salary $57,629 | Date Updated March 26, 2024 |
| Location Nassau, NY | Avg. Salary $57,629 | Date Updated March 26, 2024 |
| Location New Suffolk, NY | Avg. Salary $56,841 | Date Updated March 26, 2024 |
| Location Accord, NY | Avg. Salary $56,106 | Date Updated March 26, 2024 |
| Location Acra, NY | Avg. Salary $53,374 | Date Updated March 26, 2024 |
| Location Adams, NY | Avg. Salary $51,956 | Date Updated March 26, 2024 |
About New York
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Level of Education
- Customer Service Center Scheduler I Salaries with a High School Diploma or Technical Certificate
- Customer Service Center Scheduler I Salaries with an Associate's Degree
- Customer Service Center Scheduler I Salaries with a Bachelor's Degree
- Customer Service Center Scheduler I Salaries with a Master's Degree or MBA
- Customer Service Center Scheduler I Salaries with a JD, MD, PhD or Equivalent
Most Popular Cities for Customer Service Center Scheduler I Job
- Paramus, NJ Customer Service Center Scheduler I
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- San Diego, CA Customer Service Center Scheduler I
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About New York New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York cov....More
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