How much does a Customer Service/Retention Representative, Senior make in New York? The average Customer Service/Retention Representative, Senior salary in New York is $51,640 as of March 26, 2024, but the range typically falls between $44,730 and $60,130. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service/Retention Representative, Senior Salary | $38,439 | NY | March 26, 2024 |
25th Percentile Customer Service/Retention Representative, Senior Salary | $44,730 | NY | March 26, 2024 |
50th Percentile Customer Service/Retention Representative, Senior Salary | $51,640 | NY | March 26, 2024 |
75th Percentile Customer Service/Retention Representative, Senior Salary | $60,130 | NY | March 26, 2024 |
90th Percentile Customer Service/Retention Representative, Senior Salary | $67,860 | NY | March 26, 2024 |
Entry Level Sales Representative
A&Z Marketing Inc. - Anaheim, CA
Retention Representative - Uncapped Commission
DISH - Cushing, OK
United States Postal Service - Gainesville, FL
Senior Customer Service Representative
1st Franklin Financial Corporation - Greer, SC
The Customer Service/Retention Representative, Senior addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Being a Customer Service/Retention Representative, Senior requires a high school diploma or equivalent. Offers discounts or special deals as needed and within pre-established limits. In addition, Customer Service/Retention Representative, Senior typically reports to a supervisor or manager. Working as a Customer Service/Retention Representative, Senior typically requires 3-5 years of related experience. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. (Copyright 2024 Salary.com)
1 - 3 years experience
High School Diploma or Technical Certificate
3 - 5 years experience
High School Diploma or Technical Certificate
3 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Brentwood, NY | Avg. Salary $53,041 | Date Updated March 26, 2024 |
Location Clay, NY | Avg. Salary $48,149 | Date Updated March 26, 2024 |
Location Henrietta, NY | Avg. Salary $47,664 | Date Updated March 26, 2024 |
Location Huntington, NY | Avg. Salary $55,221 | Date Updated March 26, 2024 |
Location Levittown, NY | Avg. Salary $53,138 | Date Updated March 26, 2024 |
Location Nassau, NY | Avg. Salary $53,138 | Date Updated March 26, 2024 |
Location New Suffolk, NY | Avg. Salary $52,412 | Date Updated March 26, 2024 |
Location Accord, NY | Avg. Salary $51,733 | Date Updated March 26, 2024 |
Location Acra, NY | Avg. Salary $49,215 | Date Updated March 26, 2024 |
Location Adams, NY | Avg. Salary $47,907 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Retention Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Retention Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
About New York New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York cov....More
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