How much does a Customer Success/Onboarding Director make in New York? The average Customer Success/Onboarding Director salary in New York is $175,700 as of March 26, 2024, but the range typically falls between $157,200 and $197,100. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Success/Onboarding Director Salary | $140,357 | NY | March 26, 2024 |
25th Percentile Customer Success/Onboarding Director Salary | $157,200 | NY | March 26, 2024 |
50th Percentile Customer Success/Onboarding Director Salary | $175,700 | NY | March 26, 2024 |
75th Percentile Customer Success/Onboarding Director Salary | $197,100 | NY | March 26, 2024 |
90th Percentile Customer Success/Onboarding Director Salary | $216,584 | NY | March 26, 2024 |
Strategic Employment Partners (SEP) - Bellingham, WA
FieldClock - Fresno, CA
Vice President, Account Onboarding I
BNY Mellon - Lake Mary, FL
Onboarding Customer Success Manager
NetDocuments - Lehi, UT
The Customer Success/Onboarding Director develops strategies and processes that deliver consistent customer satisfaction from onboarding through all phases of the customer lifecycle and that promote retention. Directs the operations of the customer success function focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services and that will drive sales and increased revenue. Being a Customer Success/Onboarding Director builds teams of customer advocates with product training, coaching, and skill development. Utilizes data collection and feedback mechanisms to identify and understand customer needs and challenges and design action plans. In addition, Customer Success/Onboarding Director establishes collaborative relationships with sales, product development, and other customer facing functions. Requires a bachelor's degree or equivalent. Typically reports to senior management. The Customer Success/Onboarding Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Working as a Customer Success/Onboarding Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
5 + years experience
Bachelor's Degree
Bachelor's Degree
Bachelor's Degree
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Brentwood, NY | Avg. Salary $180,415 | Date Updated March 26, 2024 |
Location Clay, NY | Avg. Salary $163,774 | Date Updated March 26, 2024 |
Location Henrietta, NY | Avg. Salary $162,126 | Date Updated March 26, 2024 |
Location Huntington, NY | Avg. Salary $187,829 | Date Updated March 26, 2024 |
Location Levittown, NY | Avg. Salary $180,744 | Date Updated March 26, 2024 |
Location Nassau, NY | Avg. Salary $180,744 | Date Updated March 26, 2024 |
Location New Suffolk, NY | Avg. Salary $178,273 | Date Updated March 26, 2024 |
Location Accord, NY | Avg. Salary $175,966 | Date Updated March 26, 2024 |
Location Acra, NY | Avg. Salary $167,398 | Date Updated March 26, 2024 |
Location Adams, NY | Avg. Salary $162,950 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Service Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Success Associate I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Customer Success Associate II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Customer Success Associate III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Customer Success Associate IV | Experience 7 + | EducationBachelors | Salary Compared to This Job |
About New York New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York cov....More
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