How much does an Inbound Customer Resolution Specialist IV make in New York? The average Inbound Customer Resolution Specialist IV salary in New York is $61,680 as of March 26, 2024, but the range typically falls between $52,990 and $72,110. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Inbound Customer Resolution Specialist IV Salary | $45,078 | NY | March 26, 2024 |
25th Percentile Inbound Customer Resolution Specialist IV Salary | $52,990 | NY | March 26, 2024 |
50th Percentile Inbound Customer Resolution Specialist IV Salary | $61,680 | NY | March 26, 2024 |
75th Percentile Inbound Customer Resolution Specialist IV Salary | $72,110 | NY | March 26, 2024 |
90th Percentile Inbound Customer Resolution Specialist IV Salary | $81,606 | NY | March 26, 2024 |
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The Inbound Customer Resolution Specialist IV researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being an Inbound Customer Resolution Specialist IV handles difficult situations and assists in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Inbound Customer Resolution Specialist IV may require an associate's degree. Typically reports to a supervisor or manager. Being an Inbound Customer Resolution Specialist IV has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. Working as an Inbound Customer Resolution Specialist IV typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)
3 - 5 years experience
High School Diploma or Technical Certificate
5 - 7 years experience
High School Diploma or Technical Certificate
3 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Brentwood, NY | Avg. Salary $63,350 | Date Updated March 26, 2024 |
Location Clay, NY | Avg. Salary $57,507 | Date Updated March 26, 2024 |
Location Henrietta, NY | Avg. Salary $56,928 | Date Updated March 26, 2024 |
Location Huntington, NY | Avg. Salary $65,953 | Date Updated March 26, 2024 |
Location Levittown, NY | Avg. Salary $63,466 | Date Updated March 26, 2024 |
Location Nassau, NY | Avg. Salary $63,466 | Date Updated March 26, 2024 |
Location New Suffolk, NY | Avg. Salary $62,598 | Date Updated March 26, 2024 |
Location Accord, NY | Avg. Salary $61,788 | Date Updated March 26, 2024 |
Location Acra, NY | Avg. Salary $58,780 | Date Updated March 26, 2024 |
Location Adams, NY | Avg. Salary $57,217 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
About New York New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York cov....More
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