How much does an Inbound Customer Support and Service Manager make in New York? The average Inbound Customer Support and Service Manager salary in New York is $99,480 as of March 26, 2024, but the range typically falls between $85,890 and $116,050. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Inbound Customer Support and Service Manager Salary | $73,517 | NY | March 26, 2024 |
25th Percentile Inbound Customer Support and Service Manager Salary | $85,890 | NY | March 26, 2024 |
50th Percentile Inbound Customer Support and Service Manager Salary | $99,480 | NY | March 26, 2024 |
75th Percentile Inbound Customer Support and Service Manager Salary | $116,050 | NY | March 26, 2024 |
90th Percentile Inbound Customer Support and Service Manager Salary | $131,136 | NY | March 26, 2024 |
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The Inbound Customer Support and Service Manager implements and reviews contact center inbound policies and procedures. Manages and directs all aspects of inbound contact center operations. Being an Inbound Customer Support and Service Manager is responsible for staff recruiting, performance evaluation, training, and development. Develops and monitors quotas for service volume and timeliness. In addition, Inbound Customer Support and Service Manager typically requires a bachelor's degree. Typically reports to top management. The Inbound Customer Support and Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Inbound Customer Support and Service Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
3 - 5 years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Brentwood, NY | Avg. Salary $102,185 | Date Updated March 26, 2024 |
Location Clay, NY | Avg. Salary $92,760 | Date Updated March 26, 2024 |
Location Henrietta, NY | Avg. Salary $91,826 | Date Updated March 26, 2024 |
Location Huntington, NY | Avg. Salary $106,384 | Date Updated March 26, 2024 |
Location Levittown, NY | Avg. Salary $102,372 | Date Updated March 26, 2024 |
Location Nassau, NY | Avg. Salary $102,372 | Date Updated March 26, 2024 |
Location New Suffolk, NY | Avg. Salary $100,972 | Date Updated March 26, 2024 |
Location Accord, NY | Avg. Salary $99,665 | Date Updated March 26, 2024 |
Location Acra, NY | Avg. Salary $94,813 | Date Updated March 26, 2024 |
Location Adams, NY | Avg. Salary $92,293 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Inbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
About New York New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York cov....More
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