How much does a Service Complaint Response Specialist make in New York? The average Service Complaint Response Specialist salary in New York is $58,400 as of March 26, 2024, but the range typically falls between $51,470 and $67,190. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Service Complaint Response Specialist Salary | $45,161 | NY | March 26, 2024 |
25th Percentile Service Complaint Response Specialist Salary | $51,470 | NY | March 26, 2024 |
50th Percentile Service Complaint Response Specialist Salary | $58,400 | NY | March 26, 2024 |
75th Percentile Service Complaint Response Specialist Salary | $67,190 | NY | March 26, 2024 |
90th Percentile Service Complaint Response Specialist Salary | $75,193 | NY | March 26, 2024 |
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The Service Complaint Response Specialist coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Being a Service Complaint Response Specialist requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. In addition, Service Complaint Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Service Complaint Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Service Complaint Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
2 - 4 years experience
Bachelor's Degree
4 - 7 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Brentwood, NY | Avg. Salary $59,984 | Date Updated March 26, 2024 |
Location Clay, NY | Avg. Salary $54,451 | Date Updated March 26, 2024 |
Location Henrietta, NY | Avg. Salary $53,903 | Date Updated March 26, 2024 |
Location Huntington, NY | Avg. Salary $62,449 | Date Updated March 26, 2024 |
Location Levittown, NY | Avg. Salary $60,093 | Date Updated March 26, 2024 |
Location Nassau, NY | Avg. Salary $60,093 | Date Updated March 26, 2024 |
Location New Suffolk, NY | Avg. Salary $59,272 | Date Updated March 26, 2024 |
Location Accord, NY | Avg. Salary $58,505 | Date Updated March 26, 2024 |
Location Acra, NY | Avg. Salary $55,656 | Date Updated March 26, 2024 |
Location Adams, NY | Avg. Salary $54,177 | Date Updated March 26, 2024 |
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About New York New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York cov....More
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