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Contact Center Planning and Monitoring Senior Analyst Salary in Ohio

Contact Center Planning and Monitoring Senior Analyst Salary in Ohio

How much does a Contact Center Planning and Monitoring Senior Analyst make in Ohio? The average Contact Center Planning and Monitoring Senior Analyst salary in Ohio is $58,780 as of March 26, 2024, but the range typically falls between $50,610 and $67,250. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Contact Center Planning and Monitoring Senior Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Planning and Monitoring Senior Analyst Salary $43,172 OH March 26, 2024
25th Percentile Contact Center Planning and Monitoring Senior Analyst Salary $50,610 OH March 26, 2024
50th Percentile Contact Center Planning and Monitoring Senior Analyst Salary $58,780 OH March 26, 2024
75th Percentile Contact Center Planning and Monitoring Senior Analyst Salary $67,250 OH March 26, 2024
90th Percentile Contact Center Planning and Monitoring Senior Analyst Salary $74,961 OH March 26, 2024
25% $50,610 10% $43,172 90% $74,961 75% $67,250 $58,780 50%(Median) Didn’t find job title? Click
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Check out Contact Center Planning and Monitoring Senior Analyst Job Openings in Ohio

Sr. Analyst, Direct Tax

Primient - Glenview, IL

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Senior Analyst, Global FP&A

AbbVie - Irvine, CA

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Senior Analyst / Associate

Tryperion Holdings - Los Angeles, CA

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Job Description

The Contact Center Planning and Monitoring Senior Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Senior Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Senior Analyst may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Senior Analyst contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Contact Center Planning and Monitoring Senior Analyst typically requires 2 or more years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Planning and Monitoring Senior Analyst in Ohio

Career Path for this job

  1. Down a level:

    Call Center Agent Quality Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. This Job:

    Contact Center Planning and Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

  3. Up a level:

    Call Center Quality Manager

    3 - 5 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Contact Center Planning and Monitoring Senior Analyst

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Location Avg. Salary Date Updated
Location Chillicothe, OH Avg. Salary $55,588 Date Updated March 26, 2024
Location Lakewood, OH Avg. Salary $59,014 Date Updated March 26, 2024
Location Portsmouth, OH Avg. Salary $54,867 Date Updated March 26, 2024
Location Aberdeen, OH Avg. Salary $54,507 Date Updated March 26, 2024
Location Ada, OH Avg. Salary $56,490 Date Updated March 26, 2024
Location Adamsville, OH Avg. Salary $55,889 Date Updated March 26, 2024
Location Addyston, OH Avg. Salary $58,713 Date Updated March 26, 2024
Location Adelphi, OH Avg. Salary $55,468 Date Updated March 26, 2024
Location Adena, OH Avg. Salary $56,129 Date Updated March 26, 2024
Location Akron, OH Avg. Salary $57,992 Date Updated March 26, 2024

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Indiana

Contact Center Planning and Monitoring Senior Analyst Salaries in Fort Wayne, Indiana

West Virginia

Contact Center Planning and Monitoring Senior Analyst Salaries in Huntington, West Virginia
Contact Center Planning and Monitoring Senior Analyst Salaries in Parkersburg, West Virginia

About Ohio    Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, th....More

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