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How much does a Customer Care Representative II make in Ohio? The average Customer Care Representative II salary in Ohio is $43,600 as of March 26, 2024, but the range typically falls between $39,100 and $49,500. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Care Representative II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Care Representative II Salary $35,003 OH March 26, 2024
25th Percentile Customer Care Representative II Salary $39,100 OH March 26, 2024
50th Percentile Customer Care Representative II Salary $43,600 OH March 26, 2024
75th Percentile Customer Care Representative II Salary $49,500 OH March 26, 2024
90th Percentile Customer Care Representative II Salary $54,872 OH March 26, 2024
25% $39,100 10% $35,003 90% $54,872 75% $49,500 $43,600 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Care Representative II resolves mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. Responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Being a Customer Care Representative II may utilize a customer relationship application or database to record activities and research product information. Analyze a customer's service needs and refer to other service or technical departments for follow up as needed. In addition, Customer Care Representative II requires a high school diploma or its equivalent. Typically reports to Customer Service Manager. Being a Customer Care Representative II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Customer Care Representative II typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Select a city to view specific salary and bonus information for Customer Care Representative II

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Location Avg. Salary Date Updated
Location Chillicothe, OH Avg. Salary $41,178 Date Updated March 26, 2024
Location Lakewood, OH Avg. Salary $43,716 Date Updated March 26, 2024
Location Portsmouth, OH Avg. Salary $40,644 Date Updated March 26, 2024
Location Aberdeen, OH Avg. Salary $40,377 Date Updated March 26, 2024
Location Ada, OH Avg. Salary $41,846 Date Updated March 26, 2024
Location Adamsville, OH Avg. Salary $41,401 Date Updated March 26, 2024
Location Addyston, OH Avg. Salary $43,493 Date Updated March 26, 2024
Location Adelphi, OH Avg. Salary $41,089 Date Updated March 26, 2024
Location Adena, OH Avg. Salary $41,579 Date Updated March 26, 2024
Location Akron, OH Avg. Salary $42,959 Date Updated March 26, 2024

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