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How much does a Customer Service/Retention Representative, Entry make in Ohio? The average Customer Service/Retention Representative, Entry salary in Ohio is $36,040 as of March 26, 2024, but the range typically falls between $32,190 and $41,290. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Service/Retention Representative, Entry Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service/Retention Representative, Entry Salary $28,685 OH March 26, 2024
25th Percentile Customer Service/Retention Representative, Entry Salary $32,190 OH March 26, 2024
50th Percentile Customer Service/Retention Representative, Entry Salary $36,040 OH March 26, 2024
75th Percentile Customer Service/Retention Representative, Entry Salary $41,290 OH March 26, 2024
90th Percentile Customer Service/Retention Representative, Entry Salary $46,070 OH March 26, 2024
25% $32,190 10% $28,685 90% $46,070 75% $41,290 $36,040 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service/Retention Representative, Entry addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Being a Customer Service/Retention Representative, Entry requires a high school diploma or equivalent. Offers discounts or special deals as needed and within pre-established limits. In addition, Customer Service/Retention Representative, Entry typically reports to a supervisor or manager. Being a Customer Service/Retention Representative, Entry may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Job Openings for Customer Service/Retention Representative, Entry in Ohio

Career Path for this job

  1. This Job:

    Customer Service/Retention Representative, Entry

    0 - 1 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    At Risk Customer Support Representative II

    1 - 3 years experience
    High School Diploma or Technical Certificate

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Select a city to view specific salary and bonus information for Customer Service/Retention Representative, Entry

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Location Avg. Salary Date Updated
Location Chillicothe, OH Avg. Salary $34,082 Date Updated March 26, 2024
Location Lakewood, OH Avg. Salary $36,183 Date Updated March 26, 2024
Location Portsmouth, OH Avg. Salary $33,640 Date Updated March 26, 2024
Location Aberdeen, OH Avg. Salary $33,419 Date Updated March 26, 2024
Location Ada, OH Avg. Salary $34,635 Date Updated March 26, 2024
Location Adamsville, OH Avg. Salary $34,267 Date Updated March 26, 2024
Location Addyston, OH Avg. Salary $35,998 Date Updated March 26, 2024
Location Adelphi, OH Avg. Salary $34,009 Date Updated March 26, 2024
Location Adena, OH Avg. Salary $34,414 Date Updated March 26, 2024
Location Akron, OH Avg. Salary $35,556 Date Updated March 26, 2024

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