upper level job

Contact Center Metrics Analyst I Salary in Oklahoma

Contact Center Metrics Analyst I Salary in Oklahoma

How much does a Contact Center Metrics Analyst I make in Oklahoma? The average Contact Center Metrics Analyst I salary in Oklahoma is $48,590 as of March 26, 2024, but the range typically falls between $42,490 and $57,090. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Contact Center Metrics Analyst I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Metrics Analyst I Salary $36,936 OK March 26, 2024
25th Percentile Contact Center Metrics Analyst I Salary $42,490 OK March 26, 2024
50th Percentile Contact Center Metrics Analyst I Salary $48,590 OK March 26, 2024
75th Percentile Contact Center Metrics Analyst I Salary $57,090 OK March 26, 2024
90th Percentile Contact Center Metrics Analyst I Salary $64,829 OK March 26, 2024
25% $42,490 10% $36,936 90% $64,829 75% $57,090 $48,590 50%(Median) Didn’t find job title? Click
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Job Description

The Contact Center Metrics Analyst I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Contact Center Metrics Analyst I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Contact Center Metrics Analyst I may require a bachelor's degree. Typically reports to a manager. Being a Contact Center Metrics Analyst I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Contact Center Metrics Analyst I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Metrics Analyst I in Oklahoma

Career Path for this job

  1. This Job:

    Contact Center Metrics Analyst I

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Scheduler II

    2 - 4 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Contact Center Metrics Analyst I

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Location Avg. Salary Date Updated
Location Achille, OK Avg. Salary $51,430 Date Updated March 26, 2024
Location Ada, OK Avg. Salary $47,490 Date Updated March 26, 2024
Location Adair, OK Avg. Salary $49,224 Date Updated March 26, 2024
Location Adams, OK Avg. Salary $47,333 Date Updated March 26, 2024
Location Addington, OK Avg. Salary $45,546 Date Updated March 26, 2024
Location Afton, OK Avg. Salary $48,331 Date Updated March 26, 2024
Location Agra, OK Avg. Salary $47,490 Date Updated March 26, 2024
Location Albany, OK Avg. Salary $51,430 Date Updated March 26, 2024
Location Albert, OK Avg. Salary $44,233 Date Updated March 26, 2024
Location Albion, OK Avg. Salary $45,389 Date Updated March 26, 2024

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Arkansas

Contact Center Metrics Analyst I Salaries in Fayetteville, Arkansas
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Texas

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Contact Center Metrics Analyst I Salaries in Longview, Texas
Contact Center Metrics Analyst I Salaries in Wichita Falls, Texas

About Oklahoma    Oklahoma is the 20th-largest state in the United States, covering an area of 69,899 square miles (181,040 km2), with 68,595 square miles (177,660 km2)....More

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