How much does a Technical Customer Support Representative - Tier 2 make in Oklahoma? The average Technical Customer Support Representative - Tier 2 salary in Oklahoma is $44,300 as of March 26, 2024, but the range typically falls between $39,400 and $50,100. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Technical Customer Support Representative - Tier 2 Salary | $34,939 | OK | March 26, 2024 |
25th Percentile Technical Customer Support Representative - Tier 2 Salary | $39,400 | OK | March 26, 2024 |
50th Percentile Technical Customer Support Representative - Tier 2 Salary | $44,300 | OK | March 26, 2024 |
75th Percentile Technical Customer Support Representative - Tier 2 Salary | $50,100 | OK | March 26, 2024 |
90th Percentile Technical Customer Support Representative - Tier 2 Salary | $55,381 | OK | March 26, 2024 |
IT Support Specialist, Tier III
Global CTI Group - Bakersfield, CA
Customer Support Representative
Mainstream Fiber Networks - Bloomington, IN
Contract Technical & Warranty Support Rep I
Fluidra North America - Canby, OR
Customer Support Representative
Eagle Peak Solutions, Inc. - Fairfield, CA
The Technical Customer Support Representative - Tier 2 addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides basic technical support and assistance to customers via e-mail, phone, or chat. Being a Technical Customer Support Representative - Tier 2 documents support interactions, including details of inquiries, complaints, comments, and actions taken. Provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. In addition, Technical Customer Support Representative - Tier 2 possesses a strong understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Technical Customer Support Representative - Tier 2 works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Technical Customer Support Representative - Tier 2 typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2024 Salary.com)
0 - 1 years experience
High School Diploma or Technical Certificate
1 - 3 years experience
High School Diploma or Technical Certificate
3 - 5 years experience
High School Diploma or Technical Certificate
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Achille, OK | Avg. Salary $46,863 | Date Updated March 26, 2024 |
Location Ada, OK | Avg. Salary $43,273 | Date Updated March 26, 2024 |
Location Adair, OK | Avg. Salary $44,853 | Date Updated March 26, 2024 |
Location Adams, OK | Avg. Salary $43,130 | Date Updated March 26, 2024 |
Location Addington, OK | Avg. Salary $41,502 | Date Updated March 26, 2024 |
Location Afton, OK | Avg. Salary $44,039 | Date Updated March 26, 2024 |
Location Agra, OK | Avg. Salary $43,273 | Date Updated March 26, 2024 |
Location Albany, OK | Avg. Salary $46,863 | Date Updated March 26, 2024 |
Location Albert, OK | Avg. Salary $40,305 | Date Updated March 26, 2024 |
Location Albion, OK | Avg. Salary $41,359 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Specialist II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
About Oklahoma Oklahoma is the 20th-largest state in the United States, covering an area of 69,899 square miles (181,040 km2), with 68,595 square miles (177,660 km2)....More
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