Contact Center Quality Metrics Auditor Salary in Pennsylvania
Contact Center Quality Metrics Auditor Salary in Pennsylvania
How much does a Contact Center Quality Metrics Auditor make in Pennsylvania? The average Contact Center Quality Metrics Auditor salary in Pennsylvania is $51,650 as of March 26, 2024, but the range typically falls between $46,530 and $58,640. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Contact Center Quality Metrics Auditor Salary | $41,869 | PA | March 26, 2024 |
| 25th Percentile Contact Center Quality Metrics Auditor Salary | $46,530 | PA | March 26, 2024 |
| 50th Percentile Contact Center Quality Metrics Auditor Salary | $51,650 | PA | March 26, 2024 |
| 75th Percentile Contact Center Quality Metrics Auditor Salary | $58,640 | PA | March 26, 2024 |
| 90th Percentile Contact Center Quality Metrics Auditor Salary | $65,004 | PA | March 26, 2024 |
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Job Description
The Contact Center Quality Metrics Auditor prepares and presents audit reports for management to identify the issues and performance. Monitors and measures the quality of inbound and/or outbound customer service calls. Being a Contact Center Quality Metrics Auditor typically requires a bachelor's degree. Assists with feedback and training of individuals who have contact with customers. In addition, Contact Center Quality Metrics Auditor typically reports to a manager. Being a Contact Center Quality Metrics Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Contact Center Quality Metrics Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
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Select a city to view specific salary and bonus information for Contact Center Quality Metrics Auditor
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Stroudsburg, PA | Avg. Salary $52,322 | Date Updated March 26, 2024 |
| Location Aaronsburg, PA | Avg. Salary $50,200 | Date Updated March 26, 2024 |
| Location Abbottstown, PA | Avg. Salary $50,407 | Date Updated March 26, 2024 |
| Location Abington, PA | Avg. Salary $54,599 | Date Updated March 26, 2024 |
| Location Ackermanville, PA | Avg. Salary $54,392 | Date Updated March 26, 2024 |
| Location Acme, PA | Avg. Salary $48,337 | Date Updated March 26, 2024 |
| Location Acosta, PA | Avg. Salary $46,474 | Date Updated March 26, 2024 |
| Location Adah, PA | Avg. Salary $50,666 | Date Updated March 26, 2024 |
| Location Adamsburg, PA | Avg. Salary $50,769 | Date Updated March 26, 2024 |
| Location Adamstown, PA | Avg. Salary $51,494 | Date Updated March 26, 2024 |
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Level of Education
- Contact Center Quality Metrics Auditor Salaries with No Diploma
- Contact Center Quality Metrics Auditor Salaries with a High School Diploma or Technical Certificate
- Contact Center Quality Metrics Auditor Salaries with an Associate's Degree
- Contact Center Quality Metrics Auditor Salaries with a Bachelor's Degree
- Contact Center Quality Metrics Auditor Salaries with a Master's Degree or MBA
- Contact Center Quality Metrics Auditor Salaries with a JD, MD, PhD or Equivalent
Most Popular Cities for Contact Center Quality Metrics Auditor Job
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About Pennsylvania Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mi....More
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