How much does a Customer Care Team Leader make in Pennsylvania? The average Customer Care Team Leader salary in Pennsylvania is $62,700 as of March 26, 2024, but the range typically falls between $55,500 and $71,000. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Care Team Leader Salary | $48,945 | PA | March 26, 2024 |
25th Percentile Customer Care Team Leader Salary | $55,500 | PA | March 26, 2024 |
50th Percentile Customer Care Team Leader Salary | $62,700 | PA | March 26, 2024 |
75th Percentile Customer Care Team Leader Salary | $71,000 | PA | March 26, 2024 |
90th Percentile Customer Care Team Leader Salary | $78,557 | PA | March 26, 2024 |
Terminix Service Inc. - Brevard, NC
Inspired to Sew - Cedar Rapids, IA
Team Leader Trainee & Pet Store Key-Holder
Woodlands Pet - Greenbrae, CA
Store Team Leader - Keystone & 62nd St. Indianapolis
Goodwill of Central & Southern Indiana - Keystone, IN
The Customer Care Team Leader responds to and resolves escalated issues and/or unique or complex requests from customers. Acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers. Being a Customer Care Team Leader identifies system and workflow improvements to enhance the team's efficiency. Monitors daily workflow and ensures that correct procedures are followed. In addition, Customer Care Team Leader coaches and guides less experienced team members. May assist manager with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or its equivalent. Typically reports to head of a unit/department. Being a Customer Care Team Leader contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Customer Care Team Leader typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)
5 - 7 years experience
High School Diploma or Technical Certificate
2 + years experience
Bachelor's Degree
3 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Stroudsburg, PA | Avg. Salary $63,454 | Date Updated March 26, 2024 |
Location Aaronsburg, PA | Avg. Salary $60,881 | Date Updated March 26, 2024 |
Location Abbottstown, PA | Avg. Salary $61,132 | Date Updated March 26, 2024 |
Location Abington, PA | Avg. Salary $66,216 | Date Updated March 26, 2024 |
Location Ackermanville, PA | Avg. Salary $65,965 | Date Updated March 26, 2024 |
Location Acme, PA | Avg. Salary $58,622 | Date Updated March 26, 2024 |
Location Acosta, PA | Avg. Salary $56,362 | Date Updated March 26, 2024 |
Location Adah, PA | Avg. Salary $61,446 | Date Updated March 26, 2024 |
Location Adamsburg, PA | Avg. Salary $61,572 | Date Updated March 26, 2024 |
Location Adamstown, PA | Avg. Salary $62,450 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Service Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Representative IV | Experience 5 - 7 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
About Pennsylvania Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mi....More
Recently searched related titles: Client Services Lead, Lead Technical Support Engineer, Customer Service Leader
Jobs with a similar salary range to Customer Care Team Leader : Client Support Coordinator, Customer Care Lead, Customer Experience Lead, Customer Service Lead, Customer Service Team Lead
Salary estimation for Customer Care Team Leader at companies like : BlueLeaf, W Bullriders International LLC, Distribution and Contact Center
Jobs with a similar salary range to Customer Care Team Leader : Energy Associate, City Librarian, Science Librarian