Customer Service/Retention Representative, Entry Salary in Pennsylvania
Customer Service/Retention Representative, Entry Salary in Pennsylvania
How much does a Customer Service/Retention Representative, Entry make in Pennsylvania? The average Customer Service/Retention Representative, Entry salary in Pennsylvania is $36,780 as of March 26, 2024, but the range typically falls between $32,850 and $42,130. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service/Retention Representative, Entry Salary | $29,272 | PA | March 26, 2024 |
| 25th Percentile Customer Service/Retention Representative, Entry Salary | $32,850 | PA | March 26, 2024 |
| 50th Percentile Customer Service/Retention Representative, Entry Salary | $36,780 | PA | March 26, 2024 |
| 75th Percentile Customer Service/Retention Representative, Entry Salary | $42,130 | PA | March 26, 2024 |
| 90th Percentile Customer Service/Retention Representative, Entry Salary | $47,001 | PA | March 26, 2024 |
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Job Description
The Customer Service/Retention Representative, Entry addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Being a Customer Service/Retention Representative, Entry requires a high school diploma or equivalent. Offers discounts or special deals as needed and within pre-established limits. In addition, Customer Service/Retention Representative, Entry typically reports to a supervisor or manager. Being a Customer Service/Retention Representative, Entry may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
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This Job:
Customer Service/Retention Representative, Entry
0 - 1 years experience
High School Diploma or Technical Certificate -
Up a level:
At Risk Customer Support Representative II
1 - 3 years experience
High School Diploma or Technical Certificate
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Select a city to view specific salary and bonus information for Customer Service/Retention Representative, Entry
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Stroudsburg, PA | Avg. Salary $37,251 | Date Updated March 26, 2024 |
| Location Aaronsburg, PA | Avg. Salary $35,740 | Date Updated March 26, 2024 |
| Location Abbottstown, PA | Avg. Salary $35,888 | Date Updated March 26, 2024 |
| Location Abington, PA | Avg. Salary $38,872 | Date Updated March 26, 2024 |
| Location Ackermanville, PA | Avg. Salary $38,725 | Date Updated March 26, 2024 |
| Location Acme, PA | Avg. Salary $34,414 | Date Updated March 26, 2024 |
| Location Acosta, PA | Avg. Salary $33,088 | Date Updated March 26, 2024 |
| Location Adah, PA | Avg. Salary $36,072 | Date Updated March 26, 2024 |
| Location Adamsburg, PA | Avg. Salary $36,146 | Date Updated March 26, 2024 |
| Location Adamstown, PA | Avg. Salary $36,662 | Date Updated March 26, 2024 |
About Pennsylvania
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Level of Education
- Customer Service/Retention Representative, Entry Salaries with No Diploma
- Customer Service/Retention Representative, Entry Salaries with a High School Diploma or Technical Certificate
- Customer Service/Retention Representative, Entry Salaries with an Associate's Degree
- Customer Service/Retention Representative, Entry Salaries with a Bachelor's Degree
- Customer Service/Retention Representative, Entry Salaries with a Master's Degree or MBA
- Customer Service/Retention Representative, Entry Salaries with a JD, MD, PhD or Equivalent
Most Popular Cities for Customer Service/Retention Representative, Entry Job
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About Pennsylvania Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mi....More
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