Customer Service/Retention Representative, Experienced Salary in Pennsylvania
Customer Service/Retention Representative, Experienced Salary in Pennsylvania
How much does a Customer Service/Retention Representative, Experienced make in Pennsylvania? The average Customer Service/Retention Representative, Experienced salary in Pennsylvania is $44,150 as of March 26, 2024, but the range typically falls between $39,780 and $49,350. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service/Retention Representative, Experienced Salary | $35,801 | PA | March 26, 2024 |
| 25th Percentile Customer Service/Retention Representative, Experienced Salary | $39,780 | PA | March 26, 2024 |
| 50th Percentile Customer Service/Retention Representative, Experienced Salary | $44,150 | PA | March 26, 2024 |
| 75th Percentile Customer Service/Retention Representative, Experienced Salary | $49,350 | PA | March 26, 2024 |
| 90th Percentile Customer Service/Retention Representative, Experienced Salary | $54,084 | PA | March 26, 2024 |
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Job Description
The Customer Service/Retention Representative, Experienced addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Being a Customer Service/Retention Representative, Experienced requires a high school diploma or equivalent. Offers discounts or special deals as needed and within pre-established limits. In addition, Customer Service/Retention Representative, Experienced typically reports to a supervisor or manager. Working as a Customer Service/Retention Representative, Experienced typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
At Risk Customer Support Representative I
0 - 1 years experience
High School Diploma or Technical Certificate -
This Job:
Customer Service/Retention Representative, Experienced
1 - 3 years experience
High School Diploma or Technical Certificate -
Up a level:
At Risk Customer Support Representative III
3 - 5 years experience
High School Diploma or Technical Certificate
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Select a city to view specific salary and bonus information for Customer Service/Retention Representative, Experienced
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Stroudsburg, PA | Avg. Salary $44,720 | Date Updated March 26, 2024 |
| Location Aaronsburg, PA | Avg. Salary $42,907 | Date Updated March 26, 2024 |
| Location Abbottstown, PA | Avg. Salary $43,084 | Date Updated March 26, 2024 |
| Location Abington, PA | Avg. Salary $46,666 | Date Updated March 26, 2024 |
| Location Ackermanville, PA | Avg. Salary $46,490 | Date Updated March 26, 2024 |
| Location Acme, PA | Avg. Salary $41,314 | Date Updated March 26, 2024 |
| Location Acosta, PA | Avg. Salary $39,722 | Date Updated March 26, 2024 |
| Location Adah, PA | Avg. Salary $43,305 | Date Updated March 26, 2024 |
| Location Adamsburg, PA | Avg. Salary $43,393 | Date Updated March 26, 2024 |
| Location Adamstown, PA | Avg. Salary $44,012 | Date Updated March 26, 2024 |
About Pennsylvania
Similar Jobs
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Customer Retention Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Customer Retention Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
| Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Customer Service Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
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Level of Education
- Customer Service/Retention Representative, Experienced Salaries with No Diploma
- Customer Service/Retention Representative, Experienced Salaries with a High School Diploma or Technical Certificate
- Customer Service/Retention Representative, Experienced Salaries with an Associate's Degree
- Customer Service/Retention Representative, Experienced Salaries with a Bachelor's Degree
- Customer Service/Retention Representative, Experienced Salaries with a Master's Degree or MBA
- Customer Service/Retention Representative, Experienced Salaries with a JD, MD, PhD or Equivalent
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About Pennsylvania Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mi....More
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