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How much does a Help Desk Senior Technician make in Pennsylvania? The average Help Desk Senior Technician salary in Pennsylvania is $67,205 as of February 26, 2024, but the range typically falls between $60,505 and $75,205. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Help Desk Senior Technician Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Help Desk Senior Technician Salary $54,405 PA February 26, 2024
25th Percentile Help Desk Senior Technician Salary $60,505 PA February 26, 2024
50th Percentile Help Desk Senior Technician Salary $67,205 PA February 26, 2024
75th Percentile Help Desk Senior Technician Salary $75,205 PA February 26, 2024
90th Percentile Help Desk Senior Technician Salary $82,489 PA February 26, 2024
25% $60,505 10% $54,405 90% $82,489 75% $75,205 $67,205 50%(Median) Didn’t find job title? Click
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Job Description

The Help Desk Senior Technician identifies, researches and resolves the most complex technical problems. Provides support to end users for computer, application, system, device, access and hardware issues. Being a Help Desk Senior Technician documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Senior Technician coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate's degree or its equivalent. Typically reports to a supervisor or manager. Being a Help Desk Senior Technician has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a Help Desk Senior Technician typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Select a city to view specific salary and bonus information for Help Desk Senior Technician

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Location Avg. Salary Date Updated
Location Stroudsburg, PA Avg. Salary $69,008 Date Updated February 26, 2024
Location Aaronsburg, PA Avg. Salary $65,027 Date Updated February 26, 2024
Location Abbottstown, PA Avg. Salary $65,809 Date Updated February 26, 2024
Location Abington, PA Avg. Salary $71,332 Date Updated February 26, 2024
Location Ackermanville, PA Avg. Salary $71,938 Date Updated February 26, 2024
Location Acme, PA Avg. Salary $63,654 Date Updated February 26, 2024
Location Acosta, PA Avg. Salary $61,941 Date Updated February 26, 2024
Location Adah, PA Avg. Salary $65,856 Date Updated February 26, 2024
Location Adamsburg, PA Avg. Salary $65,991 Date Updated February 26, 2024
Location Adamstown, PA Avg. Salary $66,917 Date Updated February 26, 2024

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