Inbound Customer Resolution Specialist III Salary in Pennsylvania
How much does an Inbound Customer Resolution Specialist III make in Pennsylvania? The average Inbound Customer Resolution Specialist III salary in Pennsylvania is $49,900 as of March 26, 2024, but the range typically falls between $44,410 and $56,190. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Inbound Customer Resolution Specialist III Salary | $39,412 | PA | March 26, 2024 |
| 25th Percentile Inbound Customer Resolution Specialist III Salary | $44,410 | PA | March 26, 2024 |
| 50th Percentile Inbound Customer Resolution Specialist III Salary | $49,900 | PA | March 26, 2024 |
| 75th Percentile Inbound Customer Resolution Specialist III Salary | $56,190 | PA | March 26, 2024 |
| 90th Percentile Inbound Customer Resolution Specialist III Salary | $61,917 | PA | March 26, 2024 |
Customer Service Representative - Inbound Only (Alabama)
Principle Choice Solutions LLC - Birmingham, AL
Bilingual Customer Care Specialist 2
One Claim Solution LLC - Gilbert, AZ
Lenus eHealth - Irvine, CA
Phone & Credential Specialist (Part Time)
Five Star Call Centers - Rapid City, SD
- View Average Salary for United States
-
Select State
-
Select City in PA
-
Choose Similar Job
-
Pick Related Category
- View Cost of Living in Pennsylvania
Job Description
The Inbound Customer Resolution Specialist III researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being an Inbound Customer Resolution Specialist III may handle difficult situations and assist in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Inbound Customer Resolution Specialist III may require an associate's degree. Typically reports to a supervisor or manager. Being an Inbound Customer Resolution Specialist III has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as an Inbound Customer Resolution Specialist III typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Search Job Openings
Career Path for this job
-
Down a level:
Call Center Representative II - Inbound
1 - 3 years experience
High School Diploma or Technical Certificate -
This Job:
Inbound Customer Resolution Specialist III
3 - 5 years experience
High School Diploma or Technical Certificate -
Up a level:
Call Center Representative IV - Inbound
5 - 7 years experience
High School Diploma or Technical Certificate
Are you an HR manager or compensation specialist?
Salary.com's CompAnalyst platform offers:
- Detailed skills and competency reports for specific positions
- Job and employee pricing reports
- Compensation data tools, salary structures, surveys and benchmarks.
Select a city to view specific salary and bonus information for Inbound Customer Resolution Specialist III
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Stroudsburg, PA | Avg. Salary $50,548 | Date Updated March 26, 2024 |
| Location Aaronsburg, PA | Avg. Salary $48,498 | Date Updated March 26, 2024 |
| Location Abbottstown, PA | Avg. Salary $48,698 | Date Updated March 26, 2024 |
| Location Abington, PA | Avg. Salary $52,748 | Date Updated March 26, 2024 |
| Location Ackermanville, PA | Avg. Salary $52,548 | Date Updated March 26, 2024 |
| Location Acme, PA | Avg. Salary $46,698 | Date Updated March 26, 2024 |
| Location Acosta, PA | Avg. Salary $44,898 | Date Updated March 26, 2024 |
| Location Adah, PA | Avg. Salary $48,948 | Date Updated March 26, 2024 |
| Location Adamsburg, PA | Avg. Salary $49,048 | Date Updated March 26, 2024 |
| Location Adamstown, PA | Avg. Salary $49,748 | Date Updated March 26, 2024 |
About Pennsylvania
Similar Jobs
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative III - Outbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
View Salary Data for All Nearby Cities
Delaware
New Jersey
New York
Ohio
Level of Education
- Inbound Customer Resolution Specialist III Salaries with a High School Diploma or Technical Certificate
- Inbound Customer Resolution Specialist III Salaries with an Associate's Degree
- Inbound Customer Resolution Specialist III Salaries with a Bachelor's Degree
- Inbound Customer Resolution Specialist III Salaries with a Master's Degree or MBA
- Inbound Customer Resolution Specialist III Salaries with a JD, MD, PhD or Equivalent
Inbound Customer Resolution Specialist III Salary by Global Country
Most Popular Cities for Inbound Customer Resolution Specialist III Job
- Philadelphia, PA Inbound Customer Resolution Specialist III
- Los Angeles, CA Inbound Customer Resolution Specialist III
- Seattle, WA Inbound Customer Resolution Specialist III
- Atlanta, GA Inbound Customer Resolution Specialist III
- New York, NY Inbound Customer Resolution Specialist III
- Detroit, MI Inbound Customer Resolution Specialist III
- Minneapolis, MN Inbound Customer Resolution Specialist III
- Dallas, TX Inbound Customer Resolution Specialist III
- Washington, DC Inbound Customer Resolution Specialist III
- Chicago, IL Inbound Customer Resolution Specialist III
Browse All Customer Services Jobs by Salary Level
Browse Related Industries
Browse Related Job Categories With Inbound Customer Resolution Specialist III
About Pennsylvania Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mi....More
Recently searched related titles: Answering Service Operator
Jobs with a similar salary range to Inbound Customer Resolution Specialist III : Contact Center Specialist, Customer Support Specialist III, Call Center Representative
Salary estimation for Inbound Customer Resolution Specialist III at companies like : Chrysler Aspen Limited 4WD, Md Automated Systems Co Inc, Oosh Ltd
Jobs with a similar salary range to Inbound Customer Resolution Specialist III : Bank Call Center Representative, Nonprofit Development Assistant
