Inbound Customer Support and Service Agent I Salary in Pennsylvania
Inbound Customer Support and Service Agent I Salary in Pennsylvania
How much does an Inbound Customer Support and Service Agent I make in Pennsylvania? The average Inbound Customer Support and Service Agent I salary in Pennsylvania is $35,590 as of March 26, 2024, but the range typically falls between $31,890 and $40,990. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Inbound Customer Support and Service Agent I Salary | $28,521 | PA | March 26, 2024 |
| 25th Percentile Inbound Customer Support and Service Agent I Salary | $31,890 | PA | March 26, 2024 |
| 50th Percentile Inbound Customer Support and Service Agent I Salary | $35,590 | PA | March 26, 2024 |
| 75th Percentile Inbound Customer Support and Service Agent I Salary | $40,990 | PA | March 26, 2024 |
| 90th Percentile Inbound Customer Support and Service Agent I Salary | $45,906 | PA | March 26, 2024 |
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Job Description
The Inbound Customer Support and Service Agent I performs call logging and routine tasks to fulfill caller requests. Answers incoming customer calls inquiring about products with a focus on selling products or services. Being an Inbound Customer Support and Service Agent I enters orders and assists the customer with the purchase by suggesting appropriate products. Answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. In addition, Inbound Customer Support and Service Agent I may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being an Inbound Customer Support and Service Agent I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
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This Job:
Inbound Customer Support and Service Agent I
0 - 1 years experience
High School Diploma or Technical Certificate -
Up a level:
Call Center Representative II - Inbound
1 - 3 years experience
High School Diploma or Technical Certificate
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Select a city to view specific salary and bonus information for Inbound Customer Support and Service Agent I
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Stroudsburg, PA | Avg. Salary $36,050 | Date Updated March 26, 2024 |
| Location Aaronsburg, PA | Avg. Salary $34,588 | Date Updated March 26, 2024 |
| Location Abbottstown, PA | Avg. Salary $34,730 | Date Updated March 26, 2024 |
| Location Abington, PA | Avg. Salary $37,619 | Date Updated March 26, 2024 |
| Location Ackermanville, PA | Avg. Salary $37,476 | Date Updated March 26, 2024 |
| Location Acme, PA | Avg. Salary $33,304 | Date Updated March 26, 2024 |
| Location Acosta, PA | Avg. Salary $32,020 | Date Updated March 26, 2024 |
| Location Adah, PA | Avg. Salary $34,909 | Date Updated March 26, 2024 |
| Location Adamsburg, PA | Avg. Salary $34,980 | Date Updated March 26, 2024 |
| Location Adamstown, PA | Avg. Salary $35,479 | Date Updated March 26, 2024 |
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Level of Education
- Inbound Customer Support and Service Agent I Salaries with a High School Diploma or Technical Certificate
- Inbound Customer Support and Service Agent I Salaries with an Associate's Degree
- Inbound Customer Support and Service Agent I Salaries with a Bachelor's Degree
- Inbound Customer Support and Service Agent I Salaries with a Master's Degree or MBA
- Inbound Customer Support and Service Agent I Salaries with a JD, MD, PhD or Equivalent
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About Pennsylvania Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mi....More
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