How much does a Customer Service Center Forecasting/Optimization Manager make in Rhode Island? The average Customer Service Center Forecasting/Optimization Manager salary in Rhode Island is $113,790 as of March 26, 2024, but the range typically falls between $94,590 and $128,590. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $77,109 | RI | March 26, 2024 |
25th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $94,590 | RI | March 26, 2024 |
50th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $113,790 | RI | March 26, 2024 |
75th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $128,590 | RI | March 26, 2024 |
90th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $142,065 | RI | March 26, 2024 |
Cross Country Workforce Solutions Group - Anaheim, CA
Customer Service - Call Center Specialist
Improveit of Atlanta - Atlanta, GA
Serenity Healthcare - Atlanta, GA
Customer Service & Sales Support Manager
Leach Food Equipment Distributors - Grandville, MI
The Customer Service Center Forecasting/Optimization Manager ensures that staff has the information needed to appropriately analyze, forecast and schedule work for the contact center. Manages the contact center scheduling staff, activities, and goals. Being a Customer Service Center Forecasting/Optimization Manager is responsible for the volume of work produced based on scheduling meets operational goals regarding resource and budget targets. Develops and oversees the scheduling systems, including process, policy, and operating structure. In addition, Customer Service Center Forecasting/Optimization Manager advanced analytical skills are typically required. Requires a bachelor's degree. Typically reports to the head of a unit/department. The Customer Service Center Forecasting/Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Service Center Forecasting/Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Coventry, RI | Avg. Salary $114,123 | Date Updated March 26, 2024 |
Location Cumberland, RI | Avg. Salary $114,341 | Date Updated March 26, 2024 |
Location East Providence, RI | Avg. Salary $114,341 | Date Updated March 26, 2024 |
Location Narragansett, RI | Avg. Salary $114,995 | Date Updated March 26, 2024 |
Location Tiverton, RI | Avg. Salary $115,322 | Date Updated March 26, 2024 |
Location Westerly, RI | Avg. Salary $115,976 | Date Updated March 26, 2024 |
Location Woonsocket, RI | Avg. Salary $114,232 | Date Updated March 26, 2024 |
Location Adamsville, RI | Avg. Salary $115,322 | Date Updated March 26, 2024 |
Location Albion, RI | Avg. Salary $114,341 | Date Updated March 26, 2024 |
Location Ashaway, RI | Avg. Salary $116,194 | Date Updated March 26, 2024 |
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About Rhode Island Rhode Island (/ˌroʊd -/ (listen)), officially the State of Rhode Island and Providence Plantations, is a state in the New England region of the United....More
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