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How much does a Customer Service Center Scheduler I make in Rhode Island? The average Customer Service Center Scheduler I salary in Rhode Island is $54,863 as of March 26, 2024, but the range typically falls between $47,933 and $64,413. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Service Center Scheduler I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Center Scheduler I Salary $41,624 RI March 26, 2024
25th Percentile Customer Service Center Scheduler I Salary $47,933 RI March 26, 2024
50th Percentile Customer Service Center Scheduler I Salary $54,863 RI March 26, 2024
75th Percentile Customer Service Center Scheduler I Salary $64,413 RI March 26, 2024
90th Percentile Customer Service Center Scheduler I Salary $73,108 RI March 26, 2024
25% $47,933 10% $41,624 90% $73,108 75% $64,413 $54,863 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Center Scheduler I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Customer Service Center Scheduler I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Customer Service Center Scheduler I may require a bachelor's degree. Typically reports to a manager. Being a Customer Service Center Scheduler I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Customer Service Center Scheduler I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Center Scheduler I in Rhode Island

Career Path for this job

  1. This Job:

    Customer Service Center Scheduler I

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Scheduler II

    2 - 4 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Customer Service Center Scheduler I

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Location Avg. Salary Date Updated
Location Coventry, RI Avg. Salary $55,002 Date Updated March 26, 2024
Location Cumberland, RI Avg. Salary $55,108 Date Updated March 26, 2024
Location East Providence, RI Avg. Salary $55,108 Date Updated March 26, 2024
Location Narragansett, RI Avg. Salary $55,423 Date Updated March 26, 2024
Location Tiverton, RI Avg. Salary $55,580 Date Updated March 26, 2024
Location Westerly, RI Avg. Salary $55,896 Date Updated March 26, 2024
Location Woonsocket, RI Avg. Salary $55,055 Date Updated March 26, 2024
Location Adamsville, RI Avg. Salary $55,580 Date Updated March 26, 2024
Location Albion, RI Avg. Salary $55,108 Date Updated March 26, 2024
Location Ashaway, RI Avg. Salary $56,001 Date Updated March 26, 2024

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