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Inbound Customer Resolution Specialist II Salary in Rhode Island

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Inbound Customer Resolution Specialist II Salary in Rhode Island

How much does an Inbound Customer Resolution Specialist II make in Rhode Island? The average Inbound Customer Resolution Specialist II salary in Rhode Island is $42,370 as of March 26, 2024, but the range typically falls between $37,460 and $49,090. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Inbound Customer Resolution Specialist II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Inbound Customer Resolution Specialist II Salary $32,990 RI March 26, 2024
25th Percentile Inbound Customer Resolution Specialist II Salary $37,460 RI March 26, 2024
50th Percentile Inbound Customer Resolution Specialist II Salary $42,370 RI March 26, 2024
75th Percentile Inbound Customer Resolution Specialist II Salary $49,090 RI March 26, 2024
90th Percentile Inbound Customer Resolution Specialist II Salary $55,208 RI March 26, 2024
25% $37,460 10% $32,990 90% $55,208 75% $49,090 $42,370 50%(Median) Didn’t find job title? Click
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Job Description

The Inbound Customer Resolution Specialist II researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information by following standard scripts and procedures. Being an Inbound Customer Resolution Specialist II typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Inbound Customer Resolution Specialist II typically reports to a supervisor or manager. Being an Inbound Customer Resolution Specialist II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as an Inbound Customer Resolution Specialist II typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Inbound Customer Resolution Specialist II in Rhode Island

Career Path for this job

  1. Down a level:

    Call Center Representative I - Inbound

    0 - 1 years experience
    High School Diploma or Technical Certificate

  2. This Job:

    Inbound Customer Resolution Specialist II

    1 - 3 years experience
    High School Diploma or Technical Certificate

  3. Up a level:

    Call Center Representative III - Inbound

    3 - 5 years experience
    High School Diploma or Technical Certificate

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Select a city to view specific salary and bonus information for Inbound Customer Resolution Specialist II

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Location Avg. Salary Date Updated
Location Coventry, RI Avg. Salary $42,491 Date Updated March 26, 2024
Location Cumberland, RI Avg. Salary $42,572 Date Updated March 26, 2024
Location East Providence, RI Avg. Salary $42,572 Date Updated March 26, 2024
Location Narragansett, RI Avg. Salary $42,815 Date Updated March 26, 2024
Location Tiverton, RI Avg. Salary $42,937 Date Updated March 26, 2024
Location Westerly, RI Avg. Salary $43,181 Date Updated March 26, 2024
Location Woonsocket, RI Avg. Salary $42,531 Date Updated March 26, 2024
Location Adamsville, RI Avg. Salary $42,937 Date Updated March 26, 2024
Location Albion, RI Avg. Salary $42,572 Date Updated March 26, 2024
Location Ashaway, RI Avg. Salary $43,262 Date Updated March 26, 2024

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Connecticut

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Massachusetts

Inbound Customer Resolution Specialist II Salaries in New Bedford, Massachusetts

About Rhode Island    Rhode Island (/ˌroʊd -/ (listen)), officially the State of Rhode Island and Providence Plantations, is a state in the New England region of the United....More

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