upper level job

How much does a Contact Center Forecasting and Resourcing Analyst I make in South Dakota? The average Contact Center Forecasting and Resourcing Analyst I salary in South Dakota is $47,230 as of March 26, 2024, but the range typically falls between $41,270 and $55,450. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Contact Center Forecasting and Resourcing Analyst I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Forecasting and Resourcing Analyst I Salary $35,844 SD March 26, 2024
25th Percentile Contact Center Forecasting and Resourcing Analyst I Salary $41,270 SD March 26, 2024
50th Percentile Contact Center Forecasting and Resourcing Analyst I Salary $47,230 SD March 26, 2024
75th Percentile Contact Center Forecasting and Resourcing Analyst I Salary $55,450 SD March 26, 2024
90th Percentile Contact Center Forecasting and Resourcing Analyst I Salary $62,934 SD March 26, 2024
25% $41,270 10% $35,844 90% $62,934 75% $55,450 $47,230 50%(Median) Didn’t find job title? Click
Change Search Criteria

Job Description

The Contact Center Forecasting and Resourcing Analyst I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Contact Center Forecasting and Resourcing Analyst I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Contact Center Forecasting and Resourcing Analyst I may require a bachelor's degree. Typically reports to a manager. Being a Contact Center Forecasting and Resourcing Analyst I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Contact Center Forecasting and Resourcing Analyst I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Contact Center Forecasting and Resourcing Analyst I in South Dakota

Career Path for this job

  1. This Job:

    Contact Center Forecasting and Resourcing Analyst I

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Scheduler II

    2 - 4 years experience
    Bachelor's Degree

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Select a city to view specific salary and bonus information for Contact Center Forecasting and Resourcing Analyst I

Loading results...
Location Avg. Salary Date Updated
Location Deadwood, SD Avg. Salary $45,967 Date Updated March 26, 2024
Location Pierre, SD Avg. Salary $44,233 Date Updated March 26, 2024
Location Watertown, SD Avg. Salary $46,912 Date Updated March 26, 2024
Location Aberdeen, SD Avg. Salary $43,445 Date Updated March 26, 2024
Location Agar, SD Avg. Salary $43,445 Date Updated March 26, 2024
Location Akaska, SD Avg. Salary $43,445 Date Updated March 26, 2024
Location Alcester, SD Avg. Salary $46,597 Date Updated March 26, 2024
Location Alexandria, SD Avg. Salary $46,912 Date Updated March 26, 2024
Location Allen, SD Avg. Salary $45,967 Date Updated March 26, 2024
Location Alpena, SD Avg. Salary $45,179 Date Updated March 26, 2024

Jobs with a similar salary range to Contact Center Forecasting and Resourcing Analyst I : Eap Worklife Consultant, Theology Teacher, Staffing Scheduler