Service Complaint Response Manager Salary in the United States
Service Complaint Response Manager Salary
How much does an Service Complaint Response Manager make in the United States? The average Service Complaint Response Manager salary in the United States is $100,080 as of March 26, 2024, but the range typically falls between $79,840 and $118,880. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Service Complaint Response Manager Salary | $61,413 | US | March 26, 2024 |
| 25th Percentile Service Complaint Response Manager Salary | $79,840 | US | March 26, 2024 |
| 50th Percentile Service Complaint Response Manager Salary | $100,080 | US | March 26, 2024 |
| 75th Percentile Service Complaint Response Manager Salary | $118,880 | US | March 26, 2024 |
| 90th Percentile Service Complaint Response Manager Salary | $135,996 | US | March 26, 2024 |
Veemost Technologies - Akron, OH
Coleman Professional Services - Bucyrus, OH
Customer Service Representative
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Park Place Technologies, LLC - Cleveland, OH
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Job Description
The Service Complaint Response Manager acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Oversees the resolution of customer complaints that have escalated to the highest level within the organization. Being a Service Complaint Response Manager exercises a large degree individual discretion. Requires a thorough knowledge of the products/services offered and extensive customer service skills. In addition, Service Complaint Response Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as a Service Complaint Response Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
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Customer Service Escalation Specialist
2 - 4 years experience
Bachelor's Degree -
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Service Complaint Response Manager
4 - 7 years experience
Bachelor's Degree -
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3 + years experience
Bachelor's Degree
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Level of Education
- Service Complaint Response Manager Salaries with No Diploma
- Service Complaint Response Manager Salaries with a High School Diploma or Technical Certificate
- Service Complaint Response Manager Salaries with an Associate's Degree
- Service Complaint Response Manager Salaries with a Bachelor's Degree
- Service Complaint Response Manager Salaries with a Master's Degree or MBA
- Service Complaint Response Manager Salaries with a JD, MD, PhD or Equivalent
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