How much does a Shop Service Technician II make hourly in the United States? The average hourly wage for a Shop Service Technician II in the United States is $30 as of February 26, 2024, but the range typically falls between $27 and $35. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Shop Service Technician II Salaries by Percentile
Percentile Hourly Pay Rate Location Last Updated
10th Percentile Shop Service Technician II Salary $24 US February 26, 2024
25th Percentile Shop Service Technician II Salary $27 US February 26, 2024
50th Percentile Shop Service Technician II Salary $30 US February 26, 2024
75th Percentile Shop Service Technician II Salary $35 US February 26, 2024
90th Percentile Shop Service Technician II Salary $39 US February 26, 2024
25% $27 10% $24 90% $39 75% $35 $30 50%(Median) Didn’t find job title? Click
Change Search Criteria

What skills does a Shop Service Technician II need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Customer Relationship: Customer relations is the company-wide process of nurturing positive relationships with your customers . It helps you connect with your customers on a much more personal level and create a sense of mutual understanding with them.

3.

Preventative Maintenance: Developing and implementing maintenance strategies to increase equipment life expectancy and avoid unplanned downtime.

Customer Service 16.36%
Customer Relationship 1.75%
Preventative Maintenance 0.96%
Others 80.93%

Job Description for Shop Service Technician II

Shop Service Technician II repairs and maintains heavy equipment including engines, hydraulics, and transmissions. Removes, disassembles, cleans, and reassembles components. Being a Shop Service Technician II uses service manuals to understand issues and selects the proper tools and protocols for an assignment. Diagnoses issues and performs failure analyses. Additionally, Shop Service Technician II typically requires a high school diploma. Typically reports to a supervisor or manager. The Shop Service Technician II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Shop Service Technician II typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)... View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Shop Service Technician II.

Salary.com job board provides millions of Shop Service Technician II information for you to search for. Click on search button below to see Shop Service Technician II job openings or enter a new job title here.

Job Openings for Shop Service Technician II

Career Path for Shop Service Technician II

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Shop Service Technician II, the first career path typically starts with a Shop Service Technician III position, and then progresses to Shop Service Supervisor.

Additionally, the second career path typically progresses to Resident Field Technician.

Those that have already made the climb...
Peter Castle, Chief Operating Officer
Vaso Corporation, together with its subsidiaries, operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed... More
Fiscal Year Ended in 2021
Not the job you're looking for? Search more salaries here:
See if your skills match up? Check skills for Shop Service Technician II

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Shop Service Technician II salary varies from city to city. Compared with national average salary of Shop Service Technician II, the highest Shop Service Technician II salary is in San Francisco, CA, where the Shop Service Technician II salary is 25.0% above. The lowest Shop Service Technician II salary is in Miami, FL, where the Shop Service Technician II salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total hourly compensation opportunity for a Shop Service Technician II, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
27
35
30

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
27
36
31
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Shop Service Technician II in the United States. The average hourly rate for Shop Service Technician II ranges from $27 to $35 with the average hourly pay of $30. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $27 to $36 with the average total hourly cash compensation of $31.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

27
35

 

Step 3 of 3

How much should you be paid?

View the Cost of Living in Major Cities

Skills associated with Shop Service Technician II: Preventive Maintenance, Troubleshooting, Failure Analysis, Heavy Equipment Repair ...More

Recently searched related titles: Heavy Equipment Technician

Salary estimation for Shop Service Technician II at companies like : Chevrolet Blazer LT, London Belgravia Holdings Ltd, Crown Valley Radiologists Inc a Professional Medical Corp

Jobs with a similar salary range to Shop Service Technician II : Small Engine Repair, Small Engine Repair Technician, Process Owner

Shop Service Technician II Salary in United States
Shop Service Technician II Salary Graph, Regional Distribution and Summary