How much does a Support Escalation Engineer make in the United States?
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The average Support Escalation Engineer salary in the United States is $92,479 as of April 01, 2026. The range for our most popular Support Escalation Engineer positions (listed below) typically falls between $84,763 and $100,195. Keep in mind that salary ranges can vary widely depending on many important factors, including position, education, certifications, additional skills, and the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Support Escalation Engineer's Annual Base Salary
| Job Title | Salary | Hourly Rate | Location | Date Updated |
| Escalation Support Engineer | $108,712 | $52.27 | United States | April 01, 2026 |
| Escalation Engineer | $112,835 | $54.25 | United States | April 01, 2026 |
| Manager Escalation Support | $103,165 | $49.60 | United States | April 01, 2026 |
| Escalation Specialist | $37,277 | $17.92 | United States | April 01, 2026 |
| Escalation Manager | $101,259 | $48.68 | United States | April 01, 2026 |
| Support Engineer | $71,364 | $34.31 | United States | April 01, 2026 |
| Technical Support Engineer I | $67,801 | $32.60 | United States | April 01, 2026 |
| Technical Support Engineer II | $81,987 | $39.42 | United States | April 01, 2026 |
| Technical Support Engineer III | $100,403 | $48.27 | United States | April 01, 2026 |
| Technical Support Engineer IV | $121,411 | $58.37 | United States | April 01, 2026 |
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Technical Support Engineer I provides technical support to troubleshoot issues and engineer solutions for an organization's products or systems. Communicates with system users and stakeholders to define and isolate the issue and deliver technical solutions. Being a Technical Support Engineer I maintains IT infrastructure to ensure optimal function of software, hardware, and network systems. Documents bugs, fixes, and changes or updates to technical documentation for future reference. Additionally, Technical Support Engineer I creates diagnostic tools and performs regular testing to maintain and enhance overall system performance. Requires a bachelor's degree. Typically reports to a manager. The Technical Support Engineer I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Technical Support Engineer I typically requires 0-2 years of related experience. View Technical Support Engineer I SalaryAlternate Job Titles:Technical Solutions Support Engineer I
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Technical Support Engineer II provides technical support to troubleshoot issues and engineer solutions for an organization's products or systems. Communicates with system users and stakeholders to define and isolate the issue and deliver technical solutions. Being a Technical Support Engineer II maintains IT infrastructure to ensure optimal function of software, hardware, and network systems. Documents bugs, fixes, and changes or updates to technical documentation for future reference. Additionally, Technical Support Engineer II creates diagnostic tools and performs regular testing to maintain and enhance overall system performance. Requires a bachelor's degree. Typically reports to a manager. The Technical Support Engineer II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Technical Support Engineer II typically requires 2-4 years of related experience. View Technical Support Engineer II SalaryAlternate Job Titles:Technical Solutions Support Engineer II
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Technical Support Engineer III provides technical support to troubleshoot issues and engineer solutions for an organization's products or systems. Communicates with system users and stakeholders to define and isolate the issue and deliver technical solutions. Being a Technical Support Engineer III maintains IT infrastructure to ensure optimal function of software, hardware, and network systems. Documents bugs, fixes, and changes or updates to technical documentation for future reference. Additionally, Technical Support Engineer III creates diagnostic tools and performs regular testing to maintain and enhance overall system performance. Requires a bachelor's degree. Typically reports to a manager. The Technical Support Engineer III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Technical Support Engineer III typically requires 4-7 years of related experience. View Technical Support Engineer III SalaryAlternate Job Titles:Technical Solutions Support Engineer III
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Technical Support Engineer IV provides technical support to troubleshoot issues and engineer solutions for an organization's products or systems. Communicates with system users and stakeholders to define and isolate the issue and deliver technical solutions. Being a Technical Support Engineer IV maintains IT infrastructure to ensure optimal function of software, hardware, and network systems. Documents bugs, fixes, and changes or updates to technical documentation for future reference. Additionally, Technical Support Engineer IV creates diagnostic tools and performs regular testing to maintain and enhance overall system performance. Requires a bachelor's degree. Typically reports to a manager. The Technical Support Engineer IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Technical Support Engineer IV typically requires 7+ years of related experience. View Technical Support Engineer IV SalaryAlternate Job Titles:Technical Solutions Support Engineer IV