How much does a Technical Client Support Representative III make in the United States? The average Technical Client Support Representative III salary in the United States is $58,120 as of March 26, 2024, but the range typically falls between $51,020 and $66,640. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Technical Client Support Representative III Salary | $44,556 | US | March 26, 2024 |
25th Percentile Technical Client Support Representative III Salary | $51,020 | US | March 26, 2024 |
50th Percentile Technical Client Support Representative III Salary | $58,120 | US | March 26, 2024 |
75th Percentile Technical Client Support Representative III Salary | $66,640 | US | March 26, 2024 |
90th Percentile Technical Client Support Representative III Salary | $74,397 | US | March 26, 2024 |
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The Technical Client Support Representative III addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides basic technical support and assistance to customers via e-mail, phone, or chat. Being a Technical Client Support Representative III documents support interactions, including details of inquiries, complaints, comments, and actions taken. Provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. In addition, Technical Client Support Representative III may train or guide lower-level representatives. Possesses a deep understanding of the organization's products and services. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Technical Client Support Representative III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Working as a Technical Client Support Representative III typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification. (Copyright 2024 Salary.com)
1 - 3 years experience
High School Diploma or Technical Certificate
3 - 5 years experience
High School Diploma or Technical Certificate
3 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Specialist II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
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