How much does a Web Technical Support Representative make in the United States? The average Web Technical Support Representative salary in the United States is $58,830 as of March 26, 2024, but the range typically falls between $51,010 and $71,280. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Web Technical Support Representative Salary | $43,890 | US | March 26, 2024 |
25th Percentile Web Technical Support Representative Salary | $51,010 | US | March 26, 2024 |
50th Percentile Web Technical Support Representative Salary | $58,830 | US | March 26, 2024 |
75th Percentile Web Technical Support Representative Salary | $71,280 | US | March 26, 2024 |
90th Percentile Web Technical Support Representative Salary | $82,615 | US | March 26, 2024 |
Senior Technical Support Specialist
ETC Techsolutions LLC - Akron, OH
STEM Talent Solutions - Cincinnati, OH
Technical Support Specialist | 90
Cypress HCM - Cincinnati, OH
Technical Support Engineer L3 - VMWare SME
Park Place Technologies - Cleveland, OH
The Web Technical Support Representative interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Being a Web Technical Support Representative typically requires a bachelor's degree or equivalent. Maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. In addition, Web Technical Support Representative typically reports to a supervisor or manager. Being a Web Technical Support Representative occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Web Technical Support Representative typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
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